Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.
Visit our institutional page https://international.nubank.com.br/careers/
You will own how customers experience Nu across saving, spending, and credit, balancing growth, unit economics, and simplicity at scale. The role combines strategy and execution, with ownership across Cards, Yield, Financing, Payments, and Partnerships.
You’ll lead complex launches and migrations, and own critical business levers including pricing, credit line performance, asset growth, churn and retention, as well as partner operations scalability.
This role sits at the core of Nu Colombia’s portfolio strategy and requires strong judgment to navigate trade-offs between growth vs. profitability, engagement vs. churn, and portfolio complexity vs. customer clarity, while delivering impact at scale.
Strong end-to-end product ownership: Proven experience owning complex, high-impact product areas with significant business and customer outcomes.
Portfolio & strategy mindset: Ability to define product and portfolio strategy, manage trade-offs, and translate ambiguity into clear direction.
Customer-centric thinking: Deep understanding of customer needs and behaviors across the lifecycle, designing for engagement and habit.
Strong business and economic acumen: Comfort working with pricing, unit economics, growth, retention, and profitability metrics.
Data-driven decision making: Ability to use quantitative and qualitative insights to prioritize, evaluate trade-offs, and measure success.
Structured thinking in complex environments: Comfortable operating in ambiguity, breaking down complex problems into clear frameworks.
Cross-functional leadership: Strong ability to influence and align senior stakeholders across multiple functions, even with competing incentives.
Execution excellence: Track record of shipping complex initiatives with quality, speed, and scalability.
High agency: Proactive, hands-on, and comfortable working closely with engineers, designers, data scientists, and business partners.
Advanced or Fluent English: You will use English daily in this role.
Nubank is the leading fintech in Latin America. Using bleeding-edge technology, design and data, Nubank is committed to fighting complexity and empowering Brazilians to take control of their finances. Over 8 million people have applied for its mobile-controlled credit card since its launch on September 2014. Located in the Pinheiros region of São Paulo, Nubank has raised USD 180 million in investment rounds led by Sequoia Capital, Founders Fund, Tiger Global, Kaszek Ventures, Goldman Sachs, QED Investors and DST Global. With a team of over 850 of the highest-performing engineers, decision scientists, designers, and analysts, Nubank is dedicated to creating an inclusive and challenging work environment as well as the best products and customer experience. Nubank looks for skilled, globally minded and result-oriented team members. Interested in working at the Latin American fintech leader? All job openings are posted on nubank.workable.com.
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