Co-Op - Enterprise Service Desk/Asset Management

The NYISO invites applications for a full-time co-op student on the Enterprise Service Desk Team.

The co-op student will with various groups in IT to set up both a Software Asset Management (SAM) and Hardware Asset Management (HAM) modules within ServiceNow as a part of the implementation of an enterprise asset management program. This will also include establishing policies, procedures, and developing workflows, and helping to establish ServiceNow as the authoritative system of record for all IT Asset data.. The student will become a subject matter expert in the SAM and HAM modules within ServiceNow, which will include creating and managing hardware and software models, documenting software entitlements, developing processes and workflows related to asset lifecycle management, and migrating existing data into ServiceNow. Additionally, this individual will migrate existing data into ServiceNow to establish an authoritative system of record and develop workflows to support the Data Center management process.

Qualifications include:

• Current enrollment in a Bachelors degree program in Information Technology or technology-related major.
• Must have a basic understanding of IT Computer Equipment
• Proficiency with JavaSrcipt.

At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.