Solutions Engineer

Job Purpose

The APJ Presales works collaboratively alongside the APJ Sales and Partner teams to compel our customers and prospects to think differently about the role identity plays in the security landscape, support them on their journeys to digital transformation and secure the perimeter of their organisation.

Covering the India market and based in Delhi, we are looking for a teammate that can build compelling and thought provoking presales presentations and demonstrations, execute Proof of Concepts and deliver enablement and workshops to educate customers, partners and prospects (everyone from developers to product managers to C-level executives) on the best ways to secure their cloud and hybrid environments using Okta’s Identity Platform.

We believe that Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.

You will have the rare combination of technical savviness and business insight and you are passionate about a career where you can utilise both skillsets. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform and are passionate to help drive customer success.

Okta Solutions Engineers are also open and collaborative to work with teammates globally and with our broad and growing Partner network in APJ. In APJ we leverage the partner ecosystem in everything that we do and we have adopted a "partner first" approach. This means we engage our partners early in the sales cycle, incentivise our sellers to sell through partners, and look to our partners to ensure customers are successful by providing them a first class post sales experience.

Job Duties and Responsibilities:

• Partner with the regional sales team to understand customer requirements and demonstrate how Okta’s technology can address their business challenges.
• Deliver engaging and tailored product demonstrations and presentations to customers and partners.
• Support the technical discovery process, gathering and validating customer requirements.
• Assist in designing and executing Proofs of Concept (POCs) to demonstrate business and technical value.
• Confidently communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers and IT administrators.
• Serving as the key technical advisor for our customers, leading the technical solutioning phase for our customers, partnering with the sales team and our partners.
• Participate in partner and customer enablement sessions or marketing events when required.
• Acting as the Technical Advocate for our customers, with Internal Okta teams.
• Actively participate in Okta Marketing led events, representing Okta brand
• Be open to domestic travel to meet customers and partners.

Skills & experiences that will help in the role:

• 5-6 years of experience in a pre-sales, technical consulting, or solution delivery role, preferably in SaaS, security, or identity domains.
• Strong communication skills, written and verbal, and an ability to quickly communicate complex ideas around a technical topic, using various means, including in front of a whiteboard.
• Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches
• Good understanding of web technologies, APIs, and cloud platforms.
• Passion for learning new technologies and solving customer challenges.
• A collaborative mindset, with the ability to work cross-functionally with Sales, Customer Success, and Product teams.
• A passion to be in the forefront of technology, learning a diverse set of technologies that Okta integrates with and helping solve real world Identity challenges
• Enjoy being in a fast paced environment, operating at the speed of cloud, to help customers accelerate their journey to the cloud, rapid adoption of technology and design their Zero Trust security strategy with Identity as the foundation.

You might also have (not mandatory):

• Experience with Identity & Access Management, Single Sign-on, Security and API-based solutions
• Experience with at least one standard network security protocol (eg. OAuth 2.0, OpenID Connect, SAML, LDAP)
• Experience in either IT Security, Identity and Access Management or Developer domains
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Hands-on experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications

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