Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada.
Job Overview:
The Senior Automation (Systems) Engineer is a senior individual contributor responsible for designing, building, and delivering high-impact automations across Omada’s internal systems ecosystem. This role blends workflow automation, system integration, AI-supported decisioning, and process design to solve complex operational challenges.
You will work across the organization—including People & Culture, Recruiting, Finance, Care Delivery, Support, Security, and Engineering—to identify automation opportunities, translate abstract requirements into scalable technical designs, and execute end-to-end delivery.
In this role, you are expected to operate with a high degree of autonomy, apply strong technical depth, and consistently produce secure, resilient, and well-designed automations that scale with the business. You will influence the quality of our automation ecosystem through craftsmanship and adherence to standards, without owning team-level frameworks or mentoring responsibilities.
Intake, Discovery & Solution Analysis:
- Participate in the intake process by clarifying requirements, gathering context, and translating problem statements into structured technical scopes.
- Assess automation requests against established prioritization criteria—including expected ROI, operational impact, compliance relevance, and alignment with automation standards—to ensure the team focuses on the highest-value opportunities.
- Evaluate technical feasibility, system dependencies, and potential risks of proposed automations to support effective prioritization and planning.
- Deconstruct ambiguous, multi-step processes into clear workflow models that inform design and implementation decisions.
- Identify risks, edge cases, and downstream impacts early and surface them to the Automation Manager as part of the discovery cycle.
Design, Build & Implementation:
- Translate requirements and PRDs into detailed automation designs across platforms such as Tines, n8n, and API-driven workflows.
- Build automations that adhere to existing security, reliability, observability, and AI governance standards.
- Integrate SaaS platforms using REST APIs, webhooks, event-driven triggers, and structured JSON payloads.
- Iterate rapidly on prototypes, validating logic and refining flows to ensure stability, performance, and alignment with business rules.
- Ensure all build artifacts—logic flows, decision models, error handling, and dependency maps—are well-documented and auditable.
- Coordinate with Engineering when custom APIs or technical support is required for automation execution.
- Perform structured UAT with stakeholders, incorporating feedback and ensuring readiness for deployment through change management processes.
Launch, Maintenance & Operations:
- Own the full lifecycle of automation deployments, including testing, launch, hypercare, tuning, and steady-state stabilization.
- Maintain, optimize, and refactor automations as upstream systems evolve or new business requirements emerge.
- Ensure automations are built to be inheritable and understandable, with documentation aligned to standards for long-term maintainability.
- Monitor performance and troubleshoot issues, proactively implementing improvements that enhance reliability and reduce operational burden.
Cross-functional Partnership & Collaboration:
- Partner with stakeholders across Omada—including P&C, Recruiting, Finance, Care Delivery, Security, Compliance, and Engineering—to understand workflows, challenges, and downstream impacts.
- Work closely with EPD (Engineering, Product, and Design) on automation-related projects, ensuring alignment on technical dependencies, integration points, API behaviors, and system constraints to deliver reliable, scalable solutions.
- Provide technical consultation on automation feasibility, integration complexity, and required process adjustments.
- Work with team members to ensure automations align with standards for change management, data governance, and audit readiness.
- Contribute to an automation-as-a-service model by building solutions that leverage reusable logic and consistent design patterns.
What Great Looks Like:
- Quickly understands complex processes, identifies inefficiencies, and executes solutions that deliver measurable value.
- Delivers high-quality automation designs that are resilient, well-documented, and aligned with security and governance standards.
- Exercises strong technical judgment, knowing when to keep solutions simple and when robust workflows are required.
- Operates with high autonomy, managing full lifecycle delivery of automations with minimal oversight.
- Builds trust with cross-functional partners through clarity, predictability, and consistent execution.
- Incorporates compliance and auditability into design decisions, aligning with SOX, HIPAA, and security requirements.
- Improves team velocity by producing inheritable workflows and documentation others can easily support.
- Consistently demonstrates senior-level ownership by delivering high-quality solutions independently and driving meaningful cross-functional impact through technical depth and reliable execution.
Candidate Requirements:
- 7+ years of hands-on experience in systems automation, systems engineering, or multi-system workflow integration.
- Strong technical understanding of REST APIs, webhooks, event-driven integrations, and structured JSON.
- Proven ability to deconstruct complex business processes into structured workflow models and technical designs.
- Hands-on experience building secure, resilient automations in at least one orchestration platform (Tines strongly preferred).
- Experience conducting UAT, validating edge cases, and participating in formal change management processes.
- Strong documentation skills, including workflow diagrams, decision matrices, and technical specifications.
- Familiarity with AI-assisted decisioning workflows, including LLM prompt design, routing logic, and scenario handling.
- Exposure to identity lifecycle automation (Okta, Workday, SCIM provisioning, and attribute-based access approaches such as ABAC).
- Demonstrated Business Process Analysis or process redesign experience applied to cross-functional workflows.
- Ability to write and maintain scripting (Python) for API integrations, data transformations, or workflow logic.
- Ability to operate autonomously in a fast-paced environment while managing multiple concurrent automation projects.
- Strong communication and partnership skills, with the ability to collaborate effectively across technical and non-technical teams.
Nice-to-Haves:
- Experience with additional automation platforms (n8n, Workato, Zapier, or equivalent).
- Experience in SOX, HIPAA, or other audit-aligned environments.
- Exposure to monitoring, observability, or logging tooling supporting automation reliability.
Benefits:
- Competitive salary with generous annual cash bonus
- Equity Grants
- Remote first work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- ...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
- Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
- Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
- Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
- Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
- Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
- Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $142,600 - $178,300*, Colorado Base Compensation Ranges: $136,400 - $170,500*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
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