Scaled Customer Success Manager (Public Sector)
•Boxinc· 1h
🎧 Support⏰ Full-time📈 Mid Level💰 $81k-102k🇺🇸 New York, USA
1h ago
Omguk·about 5 hours ago
About the Role:
We are seeking a digital leader with deep expertise in media, mar-tech, and agile project management to drive our client’s digital transformation and lead a team delivering innovative, data-driven marketing solutions.
We are looking for a strategically minded and interdisciplinary digital leader to complement our passionate Global Client Service team. This is not a traditional media servicing role—it requires a breadth and depth of digital expertise combined with exceptional leadership and operational excellence.
What makes this role unique?
Key Responsibilities
About You
We are looking for a highly trained digital leader with exceptional category knowledge and innovator mindset, who will have influence throughout the agency, be inspiring and challenging in front of our clients and cultivate digital excellence across our PHD-serviced markets. We seek to collaboratively deliver exceptional work that is distinctive to our client’s brand DNA and a true catalyser for growth. If you think you can help us raise the bar, get in touch.
About the Agency:
PHD is a growth-focused media agency driven by innovation and creativity.
Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.
Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.
Over the many years that have followed, we have continued to build on this defining ethic — with our evolution shaped by a continual investment in thought leadership. And we continue to ensure that our capability and approach evolve in line with changes in media, data, technology, commerce, society, and legislation.
Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology.
Flexible Working
At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.