Corporate Security Operations Program Manager

About the Team

OpenAI’s Corporate Security team protects our people, places, and operations so that employees can safely pursue our mission to ensure that artificial general intelligence benefits all of humanity. The team partners across the company to enable a secure, resilient, and trusted environment that supports both safety and innovation.

We operate in dynamic, high-visibility environments, including dense urban offices and major events where discretion, credibility, and sound judgment are essential. The Corporate Security team works closely with Real Estate & Workplace, Legal, Communications, HR, IT, and external partners to maintain a proactive and people-first security posture.

About the Role

The CorpSec Operations Program Manager plays a critical role in the advancement, coordination, and maturity of OpenAI’s global corporate security operations. This position is responsible for managing and designing scalable, cross-functional programs that protect OpenAI’s people, facilities, and critical infrastructure.

This role requires exceptional organizational and program management skills, strong cross-functional collaboration, and the ability to simultaneously lead multiple complex initiatives. The position focuses on building and refining operational standards, developing scalable programs, and ensuring consistent execution across OpenAI’s Corporate Security Operations pillars: Security Technology Systems, International Operations, Resilience, Data Centers, and Utility Personnel. The role reports directly to the Head of Operations within the Corporate Security organization.

In this role you will:

• Lead the development and global implementation of Corporate Security operational programs, runbooks, SOPs, and decision-making frameworks.

• Oversee and coordinate initiatives across all Operations Group pillars, ensuring seamless communication, accountability, and documentation.

• Manage multiple high-impact projects simultaneously, ensuring milestones are met and outcomes are aligned with strategic security and business objectives.

• Define and track key performance indicators (KPIs) for security operations programs to ensure accountability and continuous improvement.”

• This helps emphasize a mature, programmatic mindset typical of L5.

• Partner with internal teams, Legal, REW, IT, People, and Communications, to ensure operational readiness, compliance, and integration with organizational priorities.

• Lead the creation and refinement of standards for vendor selection, contract guard force operations, and SLAs to drive quality, accountability, and regulatory compliance.

• Collaborate with the Resilience Group on crisis management, business continuity, and incident response program enhancements, including training and exercise development.

• Support Data Center physical security initiatives, ensuring alignment with infrastructure protection requirements and cross-functional coordination.

• Develop and manage documentation, communications, and training materials that strengthen awareness, preparedness, and operational consistency.

• Identify and drive opportunities to scale and improve operational efficiency through process optimization and technology integration.

• Contribute to the development of a resilient, inclusive, and high-performing security culture by mentoring team members and reinforcing best practices.

• Support CorpSec Operations through procurement coordination ensuring timely acquisition of goods and services, accurate documentation, and alignment with internal financial policies.

• Travel domestically and internationally as needed to support CorpSec programs, global site initiatives, and cross-functional coordination across OpenAI’s offices and partner locations.

You Might Thrive in This Role If You Have:

• 7+ years of relevant experience in security operations, program management, or a related discipline within corporate, government, or high-technology environments.

• Proven experience managing complex, multi-stakeholder programs that span geographies and disciplines.

• Strong understanding of physical security systems, vendor management, and operational governance frameworks.

• Demonstrated success developing and implementing SOPs and operational standards for diverse teams.

• Exceptional organizational skills with the ability to manage competing priorities, timelines, and deliverables with precision and accountability.

• Excellent communication and collaboration skills, capable of influencing and aligning cross-functional partners.

• Experience leading initiatives related to crisis management, resilience planning, or business continuity is highly desirable.

• A proactive, solution-oriented mindset with the ability to anticipate challenges, manage ambiguity, and deliver results independently.

• A people-first approach to leadership and a commitment to fostering inclusion, mentorship, and operational excellence.

• A high level of proficiency in Google Workspace.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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