This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The opportunity:
As a Product Design Lead on the Diner Engagement team, you'll get to:
- Help diners discover, choose, reserve, and engage with the best restaurants for their preferences.
- Identify new strategic UX opportunities in Diner-facing products.
- Stay close to emerging trends in diner habits around discovery, selection, reservation and overall hospitality experience.
- Work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s diner experience.
- Build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.
- Collaborate with other designers while navigating the full range of a product designer’s work—from research to high-fidelity designs.
- Meaningfully impact every stage of product discovery and development across both sides of the double diamond and relentlessly iterating to constantly improve quality and impact.
Learn more about how we work at opentable.design.
Please apply if:
- You put people at the center of everything you do—you’re equally motivated by crafting impactful product strategies and user experiences and helping designers grow; you care deeply about your team and their success.
- You are highly proactive about learning emerging AI tools in design and product development and your portfolio includes examples of how you utilize them in your day-to-day work.
- You are a systems thinker with a passion for solving complex design challenges at scale.
- You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership.
You also have:
- Minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity
- Excel at translating sophisticated workflows into elegant and accessible user experiences
- Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
- Continuously value introspection to improve yourself, your team, and your products
- Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
- Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
- Drive collaboration between partner teams and can operate as a phenomenal teammate.
- Actively supply to group conversations, facilitate working sessions, and help shape decisions
- Have developed a large arsenal of tools and know when to use what to move the work forward
- Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
- Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
- Have experience successfully managing or mentoring designers
- Have a track record of excellent communication and storytelling skills
**When applying, please include your online portfolio link and password in the application. We are reviewing portfolios thoroughly as part of the selection process and we appreciate the opportunity to learn more about you and your work. Thank you!
Benefits:
- Generous paid vacation + time off for your birthday
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Employee Resource Groups
- Private health and dental insurance
- Life and Disability insurance
- Travel Discounts
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $155,000-$185,000 CAD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
