The Transitions Support Specialist plays a critical role in ensuring seamless operational transitions for property acquisitions, dispositions, and new developments. This position provides end-to-end administrative ownership of key integration tasks, serving as the central coordinator for due diligence, data collection, documentation, and communication across internal teams and external partners.
What You'll Do:
Acquisitions & Dispositions
- Lead the administrative process for onboarding new properties into the portfolio, including data entry, deliverable collection, and coordination of transition checklists
- Oversee offboarding activities for property dispositions, ensuring timely and accurate transfer of records, documents, and assets
- Maintain organized and accessible acquisition/disposition files for compliance and audit purposes
- Provide administrative support to the Transitions Manager for client and property integration needs
- Assist and/or lead transitions to ensure all takeover processes are within company policy and procedure including, but not limited to transition calls, project manager and liaison between support departments, managers, and owners
- Act as liaison between client & PeakMade for transition properties, supporting client kickoff and attending regular update calls
New Developments
- Coordinate administrative tasks for new property launches as detailed on the New Development Checklist and as directed by the Transitions Manager
- Track development milestones and manage documentation related to construction handoff and operational preparedness
Due Diligence
- Serve as a point of contact for gathering, reviewing, and organizing due diligence materials
- Ensure all required property and operational data is complete, accurate, and delivered on schedule
- Collaborate with cross-functional teams to track outstanding items and address information gaps
- Assist with due diligence report, write-up and delivery
General Transitions Support
- Maintain detailed project plans, checklists, and timelines for all property transitions
- Coordinate with internal departments to ensure smooth integration and handoffs
- Monitor progress against deadlines and escalate risks, or delays to the Transitions Manager
- Maintain integration process documentation and suggest improvements for efficiency
- Maintain knowledge of Company policies & procedures
- Perform other duties and tasks assigned by the Transition Manager
Reporting Relationships
This position is reported directly to the Transitions Manager
Internal Interfaces with:
Peak Corporate Office to include:
- Regional VP/Regional Managers
- Shared Services
- Client Services
- People Operations
- Sales & Marketing
- Risk & Compliance
- Accounting
- Information Technology
External Interfaces with:
- Clients
- Outgoing & Incoming Management Companies
- Vendors
- Service Technicians
- Residents
- Guarantors
Qualifications:
§ Candidate must have a successful track record in Property Management
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Must be able to travel to newly acquired properties and due diligence assignments
- This position is a minimum of 50% travel, including air travel
- High school diploma or equivalent required; College degree preferred
- A valid driver's license is required
- Must be at least 25 years of age to be able to meet some car rental requirements
- Computer literacy required
§ Must be proficient in Entrata and Microsoft Office applications
- Strong written and verbal communication skills
- Must have excellent communication, customer service, and organizational skills
- Ability to work on a flexible schedule which may include weekends as necessary to fulfill job assignments
