We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Design organization brings together brand and product designers, researchers, and copywriters who craft cohesive, human-centered experiences across every touchpoint. We focus on building the systems, practices, and operations that enable design excellence and help our teams scale effectively. Within Design, the Design Operations (Design Ops) team drives clarity, alignment, and efficiency; supporting creative collaboration and ensuring the organization can deliver impactful work at speed and scale.
We’re looking for a Creative & Design Ops Program Manager to help strengthen how we plan, produce, and deliver creative work. This role sits at the intersection of design operations, creative production, and program management, supporting both brand and product design. You’ll own strategic initiatives that range from campaign planning and execution to studio management and process improvement. Partnering across disciplines, you’ll build the systems and workflows that help teams work efficiently, stay aligned, and deliver high-quality storytelling and design.
