Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

Overview

We are seeking a seasoned and product-focused Senior AI Backend Engineer to join our team. In this foundational role, you will be instrumental in developing and scaling the core backend systems that power our platform. Your primary mission will be to strategically integrate AI technologies, including LLMs and embeddings, to enhance our product's capabilities and explore new frontiers. You will play a key part in building robust data pipelines and ensuring our product remains stable, high-performing, and continuously improving.

This is a unique opportunity to shape the future of an AI-driven platform. You'll work at the intersection of backend engineering and applied AI, tackling complex challenges, and driving initiatives that directly impact our business growth. If you are passionate about building scalable systems, have a product-first mindset, and thrive on leveraging cutting-edge AI to solve real-world problems, we would love to talk to you.

What You'll Do

• Develop Foundational Backend Systems: Architect, build, and maintain scalable, high-performance backend systems that are critical to our product's functionality and fuel business growth.

• Drive AI Integration: Determine and implement the best ways to incorporate LLMs, embeddings, and other AI technologies into our platform, exploring new possibilities and applying learnings to enhance product offerings.

• Architect Data Models: Design and implement robust data models for managing and standardizing data from diverse sources, optimizing these models to support RAG models' training and inference processes efficiently.

• Champion Engineering Excellence: Ensure the core functionality of our product is stable, reliable, and continuously improving. Embrace a product-focused mindset to tackle technical challenges related to quality and performance.

• Contribute to Team Culture: Mentor fellow engineers, champion product-focused values, and help establish and maintain standards of engineering excellence across the team.

What We're Looking For

• 5+ years of experience building modern web applications, with a recent focus on leveraging AI/ML technologies.

• Strong background in backend development with proven proficiency in programming languages such as Ruby on Rails, JavaScript, Python, or Go.

• Hands-on experience in AI-driven application development, including experiment setup, dataset curation, model training, offline evaluation, error analysis, deployment, and online evaluation.

• Experience working with SQL and RDBMS (PostgreSQL preferred).

• Strong software engineering practices, including coding, unit testing, code reviews, and design documentation.

• Strong communication and collaboration skills; able to translate complex technical concepts into business impact and work effectively with cross-functional teams.

Why Join Qualified

• Foundational Impact: As a key member of a small, impactful team, you'll directly shape our approach to AI integration and backend systems, influencing the trajectory of our product from day one.

• High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.

• Cutting-Edge AI: Work on unique and challenging problems related to integrating AI into a B2B platform, helping to define standards for a new generation of applications.

• Close Leadership Collaboration: Partner with leadership and product teams to ensure technology is integrated into our strategic decision-making.

• Career Growth: Grow and lead the backend and AI engineering function as we scale, with opportunities to build and manage a team as the company expands.

About Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

One Team

We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast

We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.