Passionate team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a global Microsoft services and solutions partner. We are a team of professionals with a strong reputation for successfully delivering award-winning Microsoft solutions, including being named Microsoft's 2024 Analytics Partner of the Year. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.
What do we attribute our award-winning success to? The people we hire, of course! Our team members join Quisitive for more than just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that impact both Quisitive's and our customers’ future success. Our leaders continuously strive to provide the tools and resources that you need to do what you do best each and every day!
It is a very exciting time of growth for our Customer Excellence team, and we are currently hiring an Organizational Change Management Lead Consultant with technology enablement experience.
This is a remote position and can be based anywhere in the United States.
What will my role be?
As an OCM Lead Consultant, you will drive successful technology adoption and transformation for our clients, focusing on Microsoft digital solution implementation. You will partner with stakeholders to enable seamless application implementation, technology rollouts, and user adoption—making a significant impact on collaboration, productivity, and business outcomes. You will also play a key role in educating and enabling our internal delivery and sales teams to understand and position the value of OCM with customers.
- Lead organizational change management activities for technology enablement projects, including application implementations, rollouts, and adoption initiatives.
- Apply structured change management methodologies (such as Prosci, etc.) to guide organizations through digital transformation, with a focus on Microsoft technologies.
- Assess client readiness, identify key stakeholders, and define project goals and success criteria for technology-driven initiatives.
- Design and facilitate change management workshops and training sessions to support the adoption of Microsoft solutions, including Dynamics 365, Copilot, and other modern workplace applications.
- Develop and deliver best practices for communications, employee development, training, and governance related to technology usage.
- Collaborate with project delivery teams to propose recommendations and solutions that maximize technology adoption and business value.
- Lead OCM workstreams, mapping milestones and tasks for successful technology project completion.
- Advise on project changes, manage resistance, and support client sponsors and champions throughout the change journey.
- Create proposals, statements of work (SoWs), and estimates for OCM engagements with a technology focus.
- Identify new opportunities for technology enablement and adoption within client environments.
- Champion the value of Organizational Change Management (OCM) across the company by educating delivery and sales teams on how OCM drives successful technology adoption and maximizes customer ROI.
- Evaluate existing tools and processes for further development and implement a continuous improvement cycle.
- Develop and deliver internal communications, training, and enablement materials to help colleagues effectively position OCM services with customers.
- Act as an internal advocate for OCM, sharing success stories and best practices to demonstrate tangible business outcomes and build confidence in our approach.
- Collaborate with sales and delivery teams to craft compelling value propositions and presentations that clearly articulate the benefits of OCM in Microsoft technology projects.
- Ability to mentor and support junior consultants
What's required?
- 10+ years of consulting experience in organizational change management, customer success, or management consulting, with a strong emphasis on technology implementation projects.
- Experience with ADKAR methodology
- Proven experience leading medium/large-scale organizational change efforts related to IT transformation, technology enablement, or application implementation.
- Hands-on experience with Microsoft project delivery, including Dynamics 365 implementations, Copilot, Modern Workplace, Application Development, Migrations, ERP, or Data projects strongly preferred.
- Deep understanding of change management principles, methodologies, and tools.
- Strong business acumen and ability to navigate organizational challenges in technology-driven environments.
- Excellent interpersonal, written, and verbal communication skills; able to articulate complex technology concepts to diverse audiences.
- Experience designing and implementing user adoption plans, workshops, and training for technology solutions.
- Familiarity with project management approaches, tools, and phases of the technology project lifecycle.
- Flexible, adaptable, and able to work in ambiguous or fast-paced situations.
- Experience as a team lead and mentoring others
What would set me apart?
- PROSCI certification or equivalent.
- Experience in OCM pre-sales activities, including requirements elicitation, effort estimation, and client negotiation.
- Previous success in driving adoption of Microsoft technologies, especially Dynamics 365 and Copilot.
We are looking for curious initiative takers to join our team, so if you are passionate about working with smart people that are committed to accomplishing great things, then apply today!
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
About Quisitive
With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that ensure our customers achieve their digital transformation goals. In addition, Quisitive offers a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government and performance management.
