Donor Relations Manager

Location: Remote, New York City, or Oakland, CA

Role Type: Full-time

Compensation: $95,000

Visa sponsorship: Not available

Hires remotely in: United States

Experience: 2+ years

**NOTE: Donor Relations Manager and Growth Manager are the same role. Both were formerly posted as "Growth Analyst". Please only apply to one for your application to be considered.**

Recidiviz is thrilled to be hiring a Donor Relations Manager to join our team! You’ll join our small and mighty fundraising team that secures continued, sustainable funding for our work.

We’re looking for a detail-oriented, analytical self-starter who gets a thrill out of wrangling lots of information and building systems to keep a high-performing team running smoothly. If you geek out over well-run systems and are very detail-oriented, we’d love to hear from you. If you’re excited to become an indispensable engine for a mission-driven organization and grow into donor relationship management, we want to hear from you. Fundraising experience is not required.

About us

Recidiviz is creating safer, healthier communities by improving outcomes for people in the criminal justice system. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making.

Using software tools and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds.

About the role

The Donor Relations Manager is the engine that keeps our philanthropic machine running, ensuring every Recidiviz supporter receives white-glove service. That every dollar raised is tracked and reported on. That all supporters received tailored updates about what their support made possible. You are the team's dedicated information hub, diving into our data, products, and state partners to build the knowledge base that makes our pitches and reports shine. Ultimately, your meticulous organization and information synthesizing capacity will allow our team to pursue more philanthropic gifts and expand our overall funding success, leading to the long-term success of the organization.

Core responsibilities

• Own End-to-End Gift Management: Serve as the critical operational hub for fundraising and finance. Own the complete gift-tracking process, coordinating with Finance, ensuring all reporting deadlines are met, and maintaining an accurate, real-time donor pipeline.
• Build the Knowledge Base: Create and manage a centralized, accessible resource for all Growth materials by proactively diving into data and product updates from across the team to record wins, collect the latest on product launches, and capture impact numbers.
• Support Strategic Pitch Preparation: Act as the primary support for senior Growth team members, compiling context on funders, gathering necessary materials, and preparing materials for high-stakes donor meetings and events.
• Expand the Donor Pool: Conduct ongoing, proactive research on new prospect funders and foundations to continuously expand our philanthropic opportunity set.
• Cultivate Donor Relationships: Over time, and with dedicated mentorship, manage all aspects of donor stewardship, including direct relationship cultivation and pipeline movement.

Wild success

A year in, this is what wild success in the role looks like:

• Own the Pipeline End-to-End: Growth team members come to you to understand the health of the fundraising pipeline. You proactively flag gaps and opportunitiesy. All supporting teams, including finance, are given what they need before they need it.
• Our Supporters are Closer to the Work: Creation of a Gold-Standard Knowledge Hub: You’ve created a gold-standard knowledge hub and maintain it. As a result, our supporters learn about the work more often, with greater detail and texture from our beneficiaries. The hub is so powerful that other teams at Recidiviz start to use it.
• Revenue Pipeline Expands: You begin to build your own relationship with funders, bringing new people into the work. You’ve identified qualified prospects and find the hooks to get them interested in the work..

Minimum qualifications

• You’re passionate about our mission to dramatically reduce incarceration in ways that are safe and equitable.
• You live and breathe organization. You bring order to chaos by being thorough and systematic. You get energized by creating and maintaining systems (e.g. project trackers, CRM management).
• You’re a details person: You’re energized by creating systems and excited to take ownership of and build upon our existing philanthropy pipeline management processes. You’re a documentation wizard with exceptional attention to detail, written communication skills, and the ability to juggle numerous goals and deadlines.
• You are scrappy and can’t imagine another way: You take pride in making more out of less and not stopping at the first hurdle. You’re excited to work in a startup environment and thrive in the fast pace, loveable chaos of it all. You can run with ambiguity. You can take a debrief from a funder meeting, figure out what “wild success” looks like, deep-dive into the details, become an expert, and deliver a result that you feel proud of. You are a resourceful and independent problem solver with proven ability to define a clear path and deliver results.
• You’re a great, cross-functional teammate. You pick up balls that are dropping, you roll up your sleeves to do what it takes to move the mission forward, you identify gaps and fill them temporarily, while designing and advocating for the right long-term solution.

Preferred qualifications

• Have a personal connection to the criminal justice system and/or passion for doing work that matters: You have either lived or working experience with the operations and consequences of America’s criminal justice system. You don’t need to know everything about the field, but it’s helpful if the design and efficacy of our criminal justice processes feel like issues that you cannot choose to ignore.

Compensation

Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.

The compensation for this role is: $95,000.

What we offer

• Effective, extremely thoughtful colleagues, working together on a mission that matters
• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year
• 401(k) retirement plan with 5% company match and no vesting period
• 12 weeks of paid parental leave
• Complimentary One Medical membership (availability based on location)
• Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
• Monthly ClassPass credit for personal wellness
• Free mental health support via Talkspace
• Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
• An annual company offsite and other ad-hoc gatherings
• All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

More about Recidiviz

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we’ve built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator’s 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) over 19 state partners – big and small, red and blue – and covers more than 45% of the US incarcerated population. We have helped to get hundreds of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you’re really keen to see our work, you can dive into our Github :).

An important note

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!