Property Administrator
Job Overview:
Are you an organised and detail-oriented administrator with experience in UK property management? Join a reputable UK-based property firm and support their operations remotely from South Africa. As a Property Administrator, you'll be the backbone of daily property operations—handling tenant communications, coordinating maintenance, and ensuring documentation is up to date. If you have a solid understanding of the UK property landscape and a passion for providing excellent service, this role offers you the flexibility to grow your career while working remotely with a high-performing team.
Responsibilities:
- Serve as the first point of contact for tenant queries and escalate as needed
- Liaise with landlords, contractors, and letting agents to coordinate property maintenance and repairs
- Manage tenancy documentation including lease agreements, renewals, and notices
- Ensure compliance with UK property regulations (e.g. gas safety certificates, EPCs, deposits)
- Update and maintain property management systems and databases
- Support the lettings and renewals process by preparing relevant paperwork
- Assist with rent collection monitoring and arrears reporting
- Produce regular reports on property performance and maintenance issues
Qualifications and Experience:
- Minimum 2 years’ experience in a property administration or property management role
- Strong knowledge of UK residential property practices and compliance requirements
- Familiarity with property management platforms (e.g. Arthur, Fixflo, Reapit, or similar)
- Excellent written and verbal communication skills
- Highly organised, with strong attention to detail and ability to multitask
- Ability to work independently and manage time effectively in a remote setup
- Reliable internet connection and own laptop required
