Payroll Lead - Croatia & Serbia

What this job can offer you

This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.

What you bring

• The Croatia & Serbia Payroll Country Lead will own the complete Country Pod, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations, you will provide guidance and mentorship to the team.
• Serve as a point of contact between internal and external stakeholders on all payroll country related matters.
• Be up to date with various international payroll laws / regulations/Tax and benefits
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Manages existing relationships with payroll, accounting and payroll service providers.
• Develop and implement best practices, key performance indicators and SLA metrics for the team.
• Ensure all relevant payroll processes are documented and maintained in line with internal governance requirements and external legislative/regulatory requirements, including GDPR.
• Plan for, implement and review system development, statutory changes, and periodic processes.
• Support with testing for development/enhancements to Payroll system.
• Professional working proficiency in both English and Serbian/ Croatian
• Experience working with Pantheon software

Key Responsibilities

• Experienced in regional / global payroll operations specifically Croatia & Serbia.
• Ability to manage risk and exercise judgement to resolve/escalate issues. Exercise discretion when handling confidential matters
• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• Proven experience as Payroll Expert, with extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• It's not required to have experience working remotely, but is considered a plus.

Practicals

• You'll report to: Associate Manager, Payroll Operations
• Team: Global Payroll
• Location: Croatia & Serbia
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Manager, Payroll Operations
4. Bar Raiser Interview
5. Prior employment verification check