About Rewards Network
For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.
Our Culture
At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.
Job Overview
The Manager, Talent Acquisition is a strategic and tactical partner to business leaders, responsible for driving recruitment initiatives that align with organizational goals. This role leads a small team of talented recruiters and owns the full-cycle talent acquisition process, ensuring the attraction, selection, and onboarding of top talent. Key responsibilities include developing sourcing strategies, managing employer branding efforts, overseeing candidate experience, and collaborating with colleagues and department heads to forecast hiring needs. The Manager, Talent Acquisition stays informed on market trends and will be responsible for the establishment and ongoing measurement of core metrics, such as time-to-fill, quality of hire, source of hire, pipeline management, and candidate experience. The Manager, TA regularly analyzes these metrics, identifies areas for improvement, and implements targeted strategies to elevate the talent acquisition function. This position is pivotal to fostering a culture of engagement and excellence.
This is a hybrid role, with a regular in-office presence at our downtown office 3 days per week.
What you’ll bring to the table: (Responsibilities)
- Lead, manage, and develop a team of up to 3 recruiting/TA professionals, offering support, skill development, and growth opportunities while ensuring consistent high levels of individual & team performance.
- Establish, measure, and present individual and team KPIs (such as time-to-fill, quality of hire, source of hire, pipeline and other metrics) to inform decision-making and improve outcomes.
- Build scalable workflows and measurable reporting frameworks to provide actionable insights into recruiting performance, funnel effectiveness, and workforce planning.
- Partner with the business leaders & HR colleagues to understand priorities, forecast hiring needs, and develop proactive recruitment strategies that meet evolving business demands and build sustainable talent pipelines.
- Own employer branding initiatives that position RN as an employer of choice and positions career opportunities competitively in the market, attract top talent to the organization; ensure a regular, relevant and engaging online presence.
- Lead by example and own full-cycle recruiting process for strategic requisitions or other roles as appropriate, especially senior or hard-to-fill roles or other needs aligned with business priorities.
- Evaluate, redesign, execute, and continuously improve talent acquisition strategies, processes, systems, and tools that are aligned with best practices and a positive and high-touch candidate experience.
- Maintain successful partnerships with job boards, agencies, and other external talent sources; ensure the full utilization and optimization of partnerships.
- Partner with HR colleagues to develop and deliver recruitment and related training for hiring managers and interviewers to ensure best practices, equitable selection methods, and strong candidate experiences that strengthen the organization’s culture and performance.
- Provide oversight and ensure compliance with federal, state, and local employment laws, HR/TA best practices, and internal policies and procedures.
Do you have the right mix of ingredients: (Requirements)
- Bachelor’s Degree in Business, Human Resources, or related field
- 7+ years of experience in recruiting or talent acquisition with at least 2 years in a leadership role
- Must have demonstrated success leading in-house talent acquisition
- Experience supporting the TA needs of an outside sales organization required
- Demonstrated success partnering with business leaders to align recruiting strategies with organizational goals.
- Proven ability to establish core KPIs, consistently measure, and use data to inform decisions and optimize recruiting performance (e.g., funnel conversion rates, pipeline health, cost-per-hire).
- Strong familiarity with TA tool and systems, including ATS (Greenhouse experience a plus) and a proven ability to leverage tools to yield results.
- Ability to build strong and collaborative relationships with hiring teams throughout the organization, external partners, and candidates.
- Strong written and verbal communication skills, and a strong ability to flex communication for various audiences.
- Business acumen and a demonstrated ability to understand business goals and recommend new approaches, policies, and procedures to improve team effectiveness.
- Proven track record of successfully implementing new systems, interview tools, or process changes.
- Ability to influence decisions and demonstrate exceptional judgement and discretion when working with sensitive and confidential information.
- Project and time management skills, strong ability to prioritize and multi-task, and able to adjust to shifting needs or priorities.
- Extremely detail oriented and an ability to develop error-free work products that have broad visibility.
- In-depth knowledge of TA/HR best practices and federal and state employment regulations; stays up to date on evolving law or anticipated changes.
- Proficiency in Microsoft Office including Excel (formulas, vlookup and pivot tables), Word, PowerPoint, and Outlook; O365 preferred.
What you'll love about us:
Comprehensive benefits package, which includes:
- This is a full time, exempt position, and the base compensation for this opening in Chicago is expected to be $110,000-$135,000 annualized, depending on level, candidate experience, skills and other factors. This position is eligible for a 10% bonus with a total comp of $121,000-$148,500.
- Generous dining reimbursement when you dine with our restaurant customers.
- Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
- 401(k) plan with a company match
- Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
- Partnership with Rx n Go, offering certain prescriptions for free.
- Two dental plan options and a vision plan
- Flexible Spending Accounts and a pre-tax commuter benefit program
- Accident, Critical Illness, and Hospital Indemnity Insurance Plans
- Short Term and Long-Term disability
- Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
- Employee Life Assistance Program
Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.
