What We Do
We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives.
Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.
Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
Why Join Our Talent Pool?
By joining our Account Management Talent Pool, you’ll stay in the loop with upcoming roles, potentially becoming part of our dedicated team working to elevate the user experience for hospitals and veterinary professionals alike.
Our Account Managers operate within a collaborative, fast-paced environment focused on proactive support and user satisfaction. Each Account Manager partners closely with Business Development, Finance, and Client Support teams to fulfill immediate needs, resolve user inquiries, and drive high retention numbers from our existing providers on the Roo platform. With an emphasis on responsiveness, problem-solving, and user engagement, our Account Managers help drive the growth of our community through continuous improvement and active, solutions-oriented support.
If you’re energized by relationship-building, thrive in a dynamic environment, and are passionate about making an impact in the animal health space by giving vets another path to support their mental health and ultimately provide the best care for our furry friends, Roo could be an ideal fit for you.
When we’re hiring we’re looking for:
- Client-Centered Advocates: You’re passionate about delivering exceptional experiences for hospitals and veterinary professionals, ensuring their needs are met and that they feel supported on the Roo platform.
- Relationship Builders: You excel at creating lasting, trust-based relationships and are dedicated to fostering a sense of community among our users.
- Proactive Problem-Solvers: With a solution-oriented mindset, you anticipate challenges and address issues swiftly, helping users navigate any situation with confidence and ease.
- Adaptable Team Players: You thrive in a collaborative, fast-paced environment, easily shifting between tasks and working across departments to meet the needs of our providers and hospitals.
- Growth-Oriented Professionals: You see each interaction as an opportunity to learn, improve, and contribute to Roo’s mission.
Typical Roles in the Account Management Team:
- Account Manager - Vet Focus
- Account Manager - Hospital Focus
- Enterprise Account Manager
Why Roo?
Roo is dedicated to creating an inclusive, mission-driven workplace. As part of the Engineering team, you’ll experience:
- Career Development: Stipends for home office setup, continuing education, and monthly wellness.
- Health and Wellness: Comprehensive health benefits, including base medical plan covered at 100%, with options for premium buy-up plans.
- Financial Security: 401K plan to help secure your financial future.
- Celebrating You: Gifts on birthdays & work anniversaries, and opportunities for domestic travel and team-building events.
Our team lives by core values that drive our growth and success: Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems, and Have Fun!
What happens when I join the Talent Pool?
Your resume will be stored in our ATS and as soon as a role opens up, you’ll be the first to know! In the meantime, you may hear from us from time to time about exciting Roo news - if you don’t wish to receive those updates you’ll be given the option to unsubscribe.
Core Values
Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!
What to expect from working at Roo!
For permanent, full time employees, we offer:
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.
Ready to join the Roo-volution?!
