Principal Product Manager

About the role:

The Agent Platform team is building the foundation for Samsara's AI future, helping Samsara product teams and customers to construct, customize, and deploy intelligent agents without hardcoding every workflow. We are hiring for 2 roles within our AI Platform and are looking for product managers who will own our core platform as well as our agent experiences. As an AI Platform PM, you'll own this "factory": the tools internal teams use to build agents today, evolving into the platform customers use to tailor AI to their operations tomorrow. This person will be building the infrastructure that defines how fast Samsara can scale intelligence across every product surface, powering the world’s operations.

This is a remote position open to candidates residing in the United States.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
• You're excited to shape the future of AI at scale: You see the current moment in AI as a once-in-a-generation opportunity, and you want to build the foundational platform that determines how an industry leader deploys intelligence across its products.

In this role, you will:

• Own the Agent experience; building the low-code workspace where internal teams construct agents today, and evolving it into a customer-facing platform where operations leaders can discover, activate, and customize AI agents without developers.
• Drive platform reliability and developer velocity; owning the documentation, runtime, router, and orchestration layer that powers all agents, with a goal of reducing time-to-onboard a new agent to under 5 days for internal teams.
• Ensure agents deliver accurate, trustworthy answers—owning the RAG pipelines, data connectors, and knowledge infrastructure that ground results in real data.
• Partner deeply with R&D teams as your first customers—working across Safety, Dispatch, Maintenance, and other product teams to unblock their agent development and gather feedback that shapes platform priorities.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• A proven track-record of driving measurable business impact through shipping product, not just managing activity or competencies.
• Demonstrated experience in defining and executing a product roadmap for complex technical platform areas (e.g., core infrastructure, vendor relationships, AI platforms).
• Strong technical acumen, with a deep understanding of how to build for enterprise-scale, reliability, and performance; capable of establishing immediate credibility with engineers.
• Excellent communication skills, with comfort in presenting to customers, internal audiences, and senior executives.
• 7+ years of experience in Product Management or equivalent roles.

An ideal candidate also has:

• Experience building internal platforms, developer tools, or infrastructure products. You've shipped products where engineers or technical teams are your primary users.
• Familiarity with AI/ML systems and concepts—you understand (or can quickly learn) how LLMs, RAG pipelines, prompt engineering, and agent orchestration work, even if you haven't built them yourself.
• A track record of driving developer velocity and adoption. You've measured success through metrics like time-to-onboard, SDK adoption, or internal NPS, and know how to build for technical users.
• Experience defining and operationalizing quality/evaluation frameworks—you've built or contributed to systems that measure product quality at scale (e.g., A/B testing infrastructure, data quality pipelines, or automated testing frameworks).
• Comfort with ambiguity and building 0→1—this is a foundational role where you'll define the primitives that shape how AI is built across Samsara; you thrive when inventing rather than optimizing.