Regional Director of Channel and Alliances - APAC
•Delinea· 2h
SalesFull-timeAsia
2h ago
Scale Army Careers·14 days ago
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Our client is a rapidly growing coaching and wellness organization dedicated to helping individuals achieve meaningful personal transformation through high-touch programs, emotional development, and personalized support. Their approach combines empathy-driven guidance with structured sales systems to ensure prospective clients receive the right level of care, qualification, and enrollment support throughout their journey.
Fully Remote | 9 AM - 6 PM EST
The Appointment Setter will be responsible for managing inbound and outbound leads and converting them into booked sales calls. This role serves as the first point of contact for prospective clients entering through multiple channels and plays a critical role in qualifying, building rapport, and guiding leads into the appropriate sales pathway.
This is a performance-driven role requiring speed, emotional intelligence, and prior experience booking calls for high-ticket coaching or service-based offers, where lead quality and qualification accuracy directly impact revenue.
Respond to inbound leads in real time across web applications, social media DMs, email, and SMS.
Conduct outbound follow-ups to re-engage warm and cold leads.
Qualify leads through conversational discovery to assess fit, readiness, and urgency.
Book qualified prospects into the appropriate sales calendar based on internal criteria.
Maintain consistent follow-up sequences to improve booking rates and reduce no-shows.
Track all interactions, outcomes, and updates accurately within the CRM.
Monitor daily lead flow and proactively identify bottlenecks or drop-off points.
Align closely with closers on lead quality, objections, and qualification feedback.
Surface recurring patterns, objections, or client concerns to leadership to improve messaging and funnels.
Update CRM records and spreadsheets with booking status, show rates, and detailed qualification notes.
Report daily and weekly activity and booking metrics to leadership.
1–3 years of experience in appointment setting, sales support, call center, or customer-facing roles.
Direct experience booking calls for high-ticket offers ($5K–$75K) is strongly preferred.
Experience working in coaching, wellness, education, mental health, or transformation-focused organizations is a plus.
Prior experience in KPI-driven environments with daily booking targets.
Familiarity with Slack and ClickUp.
Excellent written and verbal communication skills.
Strong emotional intelligence and empathy-driven communication style is a must.
Ability to handle sensitive conversations with professionalism and care.
Highly organized with strong follow-up discipline.
Comfortable managing multiple conversations simultaneously without losing detail or context.
Consistent progress toward daily and weekly call booking targets.
High-quality bookings reflected in strong show rates and positive closer feedback.
Clear performance momentum within the first month, demonstrating readiness for full KPI ownership.
Accurate, timely CRM updates with detailed qualification context.
Proactive communication with sales and leadership to continuously improve outcomes.
This is an opportunity to join a purpose-driven, high-growth organization where your communication skills directly impact client outcomes and company success. You’ll work in a fast-paced, emotionally meaningful environment with clear performance expectations, strong leadership support, and the ability to make a real difference in people’s lifes.
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