Learning & Development Manager
Employment Type: Regular Full-Time Management
Location: Atlanta or Chicago
Note: Salary is a general guideline based on factors such as geography, experience, and qualifications.
Who We Are
We are a 300+ person team of logistics and trade specialists. Our business practices are driven by three core values: ENRICH purposefully, to CARE personally and to DELIVER professionally. We pride ourselves on being an employee-centric organization and have been certified as a "Great Place To Work" for over a decade.
Position Summary
The Learning & Development (L&D) Manager builds and delivers a high-performance learning ecosystem to strengthen capability, develop leaders, and ensure organizational readiness. This role owns the full learning lifecycle—strategy, design, delivery, and measurement—while coaching operational training specialists to ensure scalability across the enterprise. The Manager leads the [Corporate University], oversees leadership programming, and ensures every experience reflects our core values.
Key Responsibilities
Learning (Assess, Design, Deliver, Measure)
Needs Assessment: Conduct enterprise-wide training needs assessments and skills-gap analyses.
Content Development: Build and maintain learning materials for onboarding, compliance, leadership, and technical training.
Certification Governance: Manage internal and external certification programs and regulatory documentation.
Facilitation: Deliver engaging live, virtual, and on-demand sessions while coaching other trainers.
Train-the-Trainer (T3): Design T3 programs and facilitator guides to ensure SMEs deliver accurate learning experiences.
Reporting: Provide dashboards to Executive Leadership regarding compliance and training impact.
Development (Leadership Growth & Culture)
Competency Mapping: Create structured learning journeys and paths that support long-term career growth.
Leadership Development: Design programs for supervisors and high-potential talent.
Corporate University Oversight: Lead the [Internal University] curriculum and plan leadership retreats.
Change Management: Lead communication plans for learning initiatives to promote a culture of continuous improvement.
Training Execution & Operations
Department Support: Partner with departments to design customized, function-specific programs.
Onboarding: Standardize new hire integration through templates, checklists, and early-tenure plans.
Learning Culture: Promote engagement through communication campaigns and recognition programs.
Qualifications
Education: Bachelor’s degree in Education, HR, or Organizational Development (Master’s preferred).
Experience: 5+ years of progressive experience in L&D or organizational development.
Technical Skills: Proficiency with LMS platforms and learning analytics tools.
Expertise: Demonstrated skill in instructional design, content creation, and facilitation.
Soft Skills: Excellent coaching, project management, and communication skills with the ability to balance strategy and execution.
