SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
SeatGeek’s UX team is seeking a Staff UX Designer to transform live experiences. This role demands expertise in behavioral design, systems design, and storytelling—driving work from concept to polished delivery while thriving in ambiguity. The designer will shape strategy, provide end-to-end craft leadership, and partner across product, engineering, marketing, and success teams. By connecting dots across SeatGeek’s verticals, they will craft a cohesive vision and help evolve our platform into the best-in-class ticketing experience.
What you’ll do
- Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
- Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
- Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
- Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
- Collaboratively improve our component systems to ensure consistent, high quality experiences
What you have
- 8+ years of experience in research methods impacting both product direction and detailed experience design
- 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools)
- Exceptional craft and detail, driving pixel-perfect execution
- Ability to troubleshoot and unblock live experience challenges
- Pioneer mindset – you thrive in ambiguity, deliver with focus and quality
- 4+ hours overlap with 9:30–5:30 ET workday
- Passion for live experiences
Perks
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $200,000-$245,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
