Location requirements
Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.
With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.
Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.
Sentry is growing our North America Sales Engineering team to serve as technical experts throughout our customer’s journey. As an early member of our Sales Engineering team, you’d be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you’re all in to make the customer wildly successful.
If you are a developer or a technologist who is fascinated by the inner workings of the business side, and if you’re looking to join a fast-growing team delivering real value through an amazing product, we’re looking for you!
Bring technical expertise to customer demos, trials, implementations, and tickets
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
Attend conferences on occasion, speaking with prospects that visit our booth
Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) highly desired
Hands-on experience working with programming languages including: JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc
Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
Excellent communication and presentation skills
Preference for working in a fast-paced, task switching, ambiguous, process guided environment
Understanding of sales processes in a high transaction sales environment
Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
BS Degree in Engineering (preferably Computer Science/Engineering)
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $130,000 to $165,000 plus a variable. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
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Sentry provides open source error tracking that gives you insight into every crash in your stack as it happens, with the details needed to prioritize, identify, reproduce, and fix each issue. Sentry offers a perspective that enables you to see which errors are doing the most harm to your business and help you understand how issues affect your bottom line. Sentry was conceived in 2010 with a simple aim of illuminating production application issues. It started as a tiny bit of Open Source code, and has since expanded to an incredible team and hundreds of contributors, and now support all popular languages and platforms. Each month we process billions of exceptions from the most popular products on the internet. Users and logs provide clues. Sentry provides answers.
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