Senior Graphics Media Designer

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

JOB OVERVIEW

This role exists to meet the increasing demand for high-quality creative assets supporting Ad Sales, Marketing, Product, and client-facing initiatives. The designer is responsible for elevating the visual identity of Serve Robotics across media kits, one-sheets, proposals, robot creative, digital assets, and campaign-specific deliverables. This position will maintain brand integrity, deliver polished design work at speed, and keep all client-facing materials fresh and competitive. This role also clears recurring creative bottlenecks across teams by providing senior-level design execution and creative direction. The designer will partner closely with Ad Sales, Marketing, Product, and directly with clients to translate business needs into compelling visual outputs.

JOB DUTIES

• Develop high-quality visual assets across digital, print, robot advertising surfaces, sales enablement tools, media kits, one-sheets, and pitch materials.

• Collaborate with Sales, Marketing, Product, and cross-functional creative partners to ensure deliverables meet brand, strategy, and campaign objectives.

• Manage multiple projects in parallel, maintaining quality and meeting deadlines in a fast-turn environment.

• Ensure all client-facing content remains current, visually consistent, and aligned with brand standards.

• Support last-minute creative needs and urgent requests from internal stakeholders.

• Maintain and evolve Serve Robotics’ visual design system to ensure consistency across all channels.

• Provide art direction and creative recommendations to improve project outcomes, campaign pitches, and client deliverables.

• Coordinate and package final production files for internal teams, vendors, and clients, ensuring they are ready for use.

• Manage and organize digital asset libraries for easy access and version control.

EXPERIENCE, QUALIFICATIONS, & SKILLS

Required Experience, Qualifications, and Skills

• Bachelor’s degree in Design, Marketing, or other related field, or equivalent work experience

• 7-10+ years of professional experience in multimedia design, creative development or related disciplines

• Expert-level proficiency in Adobe Creative Suite (Photoshop, Illustrator, and After Effects), video editing platforms (Premiere Pro), and familiarity with 3D modeling or animation software.

• Demonstrated ability to develop compelling visual storytelling through static, animated, and video formats.

• A strong and diverse portfolio showcasing multimedia design, campaign work, and branding systems.

• Strong communication, collaboration, and organizational skills; able to interpret feedback, work cross-functionally, and manage shifting priorities.

• Proven ability to operate independently and deliver senior-level creative output with minimal direction.

Preferred Experience, Qualifications, and Skills

• Familiarity with robotics, out-of-home advertising (OOH), or emerging media formats.

• Comfort switching rapidly between multiple projects, creative styles, and stakeholder groups.

• Experience building templates, motion graphics packages, or scalable design systems.

Additional Information

This role may require occasional travel to support content capture, client activations, robot shoots, or on-site creative needs. Travel is expected to be <10%.