Specialty Visa Case Manager

About the Role

Seso's mission is all about helping everyone thrive. Not only are we helping our farms get the labor that they need to survive and thrive in the modern world, but also helping farmworkers come here legally with non-immigrant and immigrant visas and support their families with dignity. In addition to a variety of visas in the agricultural sector, we assist non-agricultural employers in other blue collar sectors navigate the H-2B process as well.

We are seeking an experienced Immigration Case Manager to join our dynamic Specialty Visa team, focused on providing exceptional support for both immigrant and non-immigrant employment-based visa cases. In this critical role, you will manage a diverse portfolio of existing and newly initiated cases across H-2A, H-2B, TN, L-1, and PERM labor certifications, ensuring that all are handled efficiently and in compliance with current immigration policies and procedures. Your expertise will be instrumental in guiding team members and internal clients through the complexities of immigration inquiries and processes.

Responsibilities

• Specialty Visa Case Manager:
  • Chief communicator and point of contact for client throughout the process for TN, H-2A, H-2B, L-1, PERM and other immigration cases
  • Collect and prepare all necessary documentation for TN, H-2B, L-1, PERM and other immigration cases with strict deadlines.
  • Ensure that TN, H-2A, H-2B, L-1, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations.
  • Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, the State Department, and the United States Citizenship and Immigration Services.
  • Collaborate with internal and external immigration attorneys on complex cases.
  • Maintain accurate, complete, and confidential case files on Seso's proprietary platform.

• Educator:
  • Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning
  • Utilize your deep knowledge and experience in order to build up other team members.

• Trusted Advisor:
  • Actively listen to our clients to understand their unique challenges, and advise them on compliance

• Customer Advocate:
  • Advocate for process and product improvements that solve customer pain points.
  • Identifying process improvement opportunities so the company can build systems, tech and automation around it.

Skillset

• High-Volume TN, H-2A, H-2B filing experience highly preferred
• 2+ years experience filing and/or overseeing the filing of TN, H-2A, H-2B, H-1B, EB-3, L-1, O-1, PERM or similar employment-based immigration or non-immigration visa petitions preferred
• 2+ years of experience in customer-facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a start-up environment preferred.
• Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred.
• A proven track record of success in process management and demonstrated technical aptitude.
• Experience working independently, as well as collaboratively in a fast-paced, high-intensity environment with professionalism, humor, grace and grit.
• Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization
• Experience motivating and mentoring other team members
• Experience using electronic case management software
• Ruthlessly organized with the ability to prioritize, delegate, multi-task, and execute with tight, strict deadlines
• Ability to independently navigate complex and emotional situations in a professional manner
• Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers.

Compensation: Up to $80,000 annually, however, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.