Sixfold·6 days ago
At Sixfold, we’re building the AI platform that transforms how insurers evaluate and price risk. Not just another tool that generates summaries or flags issues—we're creating AI agents that actually understand risk the way veteran underwriters do. Our platform is processing billions in premium for some of the world's largest carriers, and we're just getting started.
The technical challenges are wild. We're teaching AI to understand that a bakery in Florida faces different risks than one in Montana. To know when a manufacturing company's pivot from toys to medical devices fundamentally changes their risk profile. To make million-dollar decisions with the same intuition as someone who's been underwriting for 20 years.
What makes Sixfold special isn't just the technology—it's that we're building it with people who deeply understand insurance. Our team includes folks who've built and scaled carriers, researchers who've pushed the boundaries of AI, and engineers who just love solving seemingly impossible problems.
We're still early, but the impact is already real. If you want to build AI that matters—that affects real businesses, real people, and billions in economic activity—Sixfold is where you should be. We're not just digitizing insurance. We're reimagining what it can be.
We’re looking for a VP, Customer Success to lead and scale Sixfold’s post-sales organization as we enter our next phase of growth. This is a critical leadership role responsible for driving customer outcomes, retention, and expansion across a growing portfolio of enterprise insurance customers.
You will own the end-to-end customer journey—from onboarding and implementation through adoption, value realization, renewal, and expansion. You’ll work closely with Sales, Product, Engineering, and AI teams to ensure our customers achieve measurable underwriting impact and see Sixfold as a long-term strategic partner.
As an executive leader, you will build and scale the Customer Success organization, define operating models and success metrics, and serve as the voice of the customer internally, influencing product strategy and company priorities.
We foster an environment that welcomes professionals with a diversity of backgrounds and ideas. We value passionate professionals who bring creativity, determination, and a commitment to our mission. At Sixfold, every team member plays a crucial role, with opportunities to make meaningful and visible contributions to our success.
We believe in empowering our employees through continuous growth, learning, and a proactive problem-solving approach. Our comprehensive compensation package includes competitive salaries, equity opportunities, and robust benefits, all within a supportive and inclusive workplace culture. If you're driven to make a significant impact alongside exceptional colleagues, we want to hear from you.
We are committed to accessibility and provide reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout our recruitment process.If you have any difficulty using our online system and you need accommodation due to a disability, please reach out to us directly at (646) 847-8824.
Sixfold does not accept unsolicited agency resumes and is not responsible for any fees related to unsolicited resumes.