Community Program Manager - Pokémon GO (CDMX)
•Scopely· 5h
ProductFull-timeLatin America
5h ago
Sonyinteractiveentertainmentglobal·about 13 hours ago
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Our UX Design Program Management team is seeking a Sr. Design Program Manager to work with designers, engineers, product management, and other program managers leading Design initiatives and projects throughout the planning, design, and development lifecycle. As a Design Program Manager, your emphasis will be on planning and prioritization of design outputs, resource management, schedule tracking, mitigating project risks, and collaborating with leads to deliver innovative solutions across work streams.
A Subject Matter Expertise in Design: You will strategically drive the process while collaborating with designers, writers, and researchers. You will integrate multiple workstreams - championing accessibility, integrating deeply with design systems, and ensuring design excellence through engineering handoffs and QA.
A Trusted Partner: Teams you work with will see you as their reliable and trusted partner, acting as an advisor and as their design operations point of contact. You will partner with design leadership and cross-functional teams to establish roadmaps and maintain them through understanding business priorities and cultivating strong relationships across the organization.
Be a Collaboration Motivator: You will successfully collaborate with design leaders, designers, product managers, researchers, engineers, and other design program managers. You will be a multiplier who inspires and motivates others to do their best work.
Champion Design Excellence: You will cultivate design thinking, plan & lead workshops and advocate for user-centered design. You will continuously refine operational processes, strengthen feedback and learning loops, and drive consistency across the design teams in your domain.
Driver of Delivery: You will balance problem-solving with operational execution to strengthen the team and end product. You will own strategic artifacts and drive initiatives/programs to ensure the team is deeply connected to the broader business context. Within your domain, you will anticipate bottlenecks, provide issue management, drive prioritization and planning, support resource management, and program tracking to support cross-discipline teams in delivering design excellence.
You succeed at the intersection of design and process! Passionate about crafting systems that improve how teams collaborate. You understand Design and what Designers need to be successful. You are a strategic partner to driving the work, not just the process. You know that Design Operations is more than tools and tracking - it's about developing solutions that get to the root of the problem!
Qualifications
6+ years of design program management experience in technology and creative environments
Strong communication, with the ability to articulate design and technical requirements clearly, and develop strategic comms to various partner groups
Track record of delivering large-scale design programs and projects, preferably working in partnership with product, engineering, and technical program managers
Experience working in continuous delivery environments where the pace is fast and priorities can shift quickly
Passion for user experience and design with an understanding of the product development process
Experience raising issues, anticipating and making trade-offs, balance the business need versus other constraints and improve business benefit while building exceptional user experiences
Experience working across multifaceted problem spaces, and ask the right questions to arrive at better solutions with broader business priorities in mind
Relationship and trust building – develop strong partnerships to guide, inform, or support efforts; demonstrate collaboration, curiosity, humility and positivity and possess strong conflict resolution with a diverse range of partners
You model a growth mindset by actively seeking feedback, and delivering feedback to others in a clear, supportive, and constructive way that supports shared success.
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.