Specialist, CS Content and Design at Spotify | YesRemoteJobs

Specialist, CS Content and Design

Spotify•Design

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United States·Remote·US Only

Full-time

$68,258 – $97,511

about 1 month ago

Location requirements

This position is available to candidates in US

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About this role

We’re looking for a forward-thinking Learning & Development Specialist (Instructional Designer) who’s passionate about designing personalized, tech-enabled learning experiences that prepare our Customer and Creator Support advisors to handle complex conversations and troubleshooting. This role blends learning design, technology, and operations, helping to shape how our advisors learn, grow, and perform in an increasingly AI-powered environment.

You’ll design learning experiences that span the full advisor journey—from onboarding and continuous development to skill mastery and performance enablement—while helping us evolve into a Learning Operations function that’s scalable, data-driven, and human-centered.

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Requirements

3+ years experience designing impactful blended learning experiences across ILT, eLearning, and other engaging formats.
Tech-forward: You’re excited about demonstrating AI and emerging tech to create dynamic learning solutions and improve efficiency.
Analytical & Creative: You balance storytelling and creativity with data and insights to build effective learning.
Collaborative: You thrive in cross-functional environments and can align learning design with business priorities and operational needs.
Curious & Adaptive: You’re energized by change and thrive in environments that challenge you to innovate and evolve how people learn.
Skilled: You have solid understanding of tools like Articulate Storyline, Rise, or Captivate; LMS platforms; and editing tools like Camtasia or Audacity.

Benefits

401(k) / Retirement Equity/Stock Options Health Insurance Parental LeaveSick Leave

About Spotify

With Spotify, it's easy to find the right music for every moment - on your phone, your computer, your tablet and more. There are millions of tracks on Spotify. So whether you're working out, partying or relaxing, the right music is always at your fingertips. Choose what you want to listen to, or let Spotify surprise you. You can also browse through the music collections of friends, artists, and celebrities, or create a radio station and just sit back. Soundtrack your life with Spotify. Subscribe or listen for free.

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