As a Consulting Manager, you will be responsible for leading software implementation teams to implement, then optimize adoption and use of Strata’s software and best practices.
- Lead a team of experienced and junior client service professionals in implementing and optimizing Strata software solutions for multiple healthcare provider clients across the country. Implementation includes configuring the user requirements, validating its functionality, and testing key features of the software.
- Managers will oversee and coordinate the team’s work to configure and test users and security, develop complex financial models, build reports, develop workflows, and configure administrative screens.
- Work closely with the leadership in the finance department of major health systems to improve the efficiency and effectiveness of their financial management processes, including strategic planning, cost accounting, payer contract modeling, operating budgeting, cost improvement, capital planning, and productivity improvement. This includes defining their business and technical requirements and providing consultative advice to clients on risks and best practices processes.
- Translate business and technical requirements into tasks and allocate tasks among team members in such a way that the software is delivered on-time, on-budget, and with a high degree of quality.
- Assess clients’ training needs for specific features and functions; lead onsite and web-based client training for clients
- Identify project risks, communicate proactively and collaborate with both clients and internal resources to resolve risks and mitigate issues.
- Consult with technical consulting team and Solution Architects to resolve issues clients experience
- Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software.
- Be a resource and coach for junior team members; grow their consulting skills, technical skills and domain expertise
- Identify opportunities for clients to improve their use and adoption of Strata technologies. Work with the appropriate account management resources to outline and execute a plan to improve use.
- Lead and meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to clients
What we’re looking for:
- 5+ years of relevant experience, which includes management of software implementations or experience working in a healthcare provider in financially related functions
- Demonstrates a strong interest in providing a world class level of client service
- Experience in building and leading high performing teams
- Professional and/or academic background in SQL and relational database concepts
- An understanding of financial concepts, including financial statement analysis
- Ability to respond to client needs as they arise
- Strong self-motivation, and the ability to work effectively with limited guidance when necessary
- Willingness to travel within the US as needed to customer locations up to 20-35%
Estimated Salary Range: $110,000-135,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.
Find out more about Strata benefits here.
How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home.
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected].
Here @ Strata…
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.
- We connect with positive intent.
- We are helpful.
- We own it.
- We get better every day.
- We are humble.
