Sales Compensation Payments Analyst

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an

Stripe’s Sales Compensation Team has an opening for a role that will be responsible for the compensation calculation and payment process for the sales organization. Working as a team of three, this role will play a critical role in ensuring the sales team is correctly paid on schedule. This will include the following steps: processing data, validating calculations, communicating compensation and handling clarification requests. This role will require patience for handling sensitive compensation issues with stakeholders.

Responsibilities

• Deliver accurate and on-time payments to roles with variable sales compensation structures.
• Own and conduct regular audits of incentive compensation management (ICM) tool including: personnel set up, plan management, processed data, and commissions calculations.
• Propose, evaluate, and drive continuous improvements on the commissions processes to enhance efficiency and accuracy.
• Be a first responder to compensation inquiries and support escalation when needed.
• Provide training and support to sales teams regarding the incentive compensation plans and related commissions processes.
• Mentor, and train sales compensation analysts
• Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or BA in Business, Finance, Economics, Math, or Statistics.
• 4+ years of experience in a sales compensation payment role.
• Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
• Proven ability to handle the complexities of an end-to-end commissions close, including managing towards accounting and payroll deadlines.
• A track record of strong SOX-compliant business-process design, enhancement, and maintenance.
• Experience with reporting tools, SQL query optimization, and Tableau
• Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Exceptional communication skills, both verbal and written, with the ability to convey information effectively and empathetically to executives and cross-functional teams at the appropriate cadence.
• Ability to address questions and concerns quickly and patiently.
• Preferred qualifications
• Experience in Sales or Sales Operations roles.
• Proficient in SQL.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.