Workplace Services Coordinator

What we’re looking for

SurveyMonkey is looking for a Workplace Services Coordinator for our San Mateo office.

As a vital part of our dynamic Workplace Services team, you will orchestrate the administrative and operational tasks that keep our San Mateo office running smoothly. You will handle a mix of administrative, operational, and financial duties to enhance our workplace culture and ensure a seamless daily experience for all employees.

This is a Part-Time role, 32 hours per week, with an expectation to be in the office 4 days per week, reporting to the Workplace Services Manager. Ready to help shape the future of our office culture?

What you’ll be working on

• Identify and implement office efficiency improvements and maintain comprehensive office procedure documentation.
• Manage key vendor relationships (e.g., building management, security, catering), process vendor invoices, and oversee office expenses.
• Oversee office and kitchen supply procurement and inventory (must be able to lift 20lbs).
• Manage guest check-in, employee badge access, and visitor badge access.
• Process maintenance and service requests via Zendesk.
• Manage all aspects of internal and external mail processing, including sorting and delivery.
• Promptly and accurately address employee inquiries and concerns.
• Monitor and report weekly office utilization data.
• Collaborate with the Events team to coordinate internal office events.
• Provide remote oversight of the Portland office, including office/kitchen supply procurement, inventory management, vendor coordination, and general employee support.

We’d love to hear from people with

• 2-4 years of experience in office operations or management.
• Strong prioritization and simultaneous task management skills.
• Proficiency in Google Workspace (Docs, Sheets, etc.).
• Ability to work independently with minimal supervision.
• (Preferred) Experience in event planning.
• Spanish language proficiency is a bonus.

The base pay provided for this position ranges from $26 - $31/hour, depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office 4 days per week.

#LI - Hybrid