Inside Sales Representative

About the Company: TENEX.AI is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. We’re a fast growing startup backed by industry experts and top tier investor Andreessen Horowitz. As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. We are rapidly growing and seeking top talent to join our mission of revolutionizing the cybersecurity landscape.

The Opportunity: We are seeking a highly motivated, results-driven Inside Sales Representative (ISR) to join our growing North American sales team. This role is crucial for driving pipeline generation and revenue growth by expertly qualifying inbound leads and proactively engaging potential customers for our flagship AI-driven MDR and Security Automation solutions. The ideal candidate is an energetic and articulate seller who thrives in a fast-paced environment and is eager to learn the intricacies of modern cybersecurity.

Culture is one of the most important things at TENEX.AI—check out our culture deck at culture.tenex.ai to experience how we champion it, valuing the unmatched collaboration and community of in-person work while offering flexibility for the best of the best.

The ideal candidate will be able to work onsite at our HQ based in Sarasota, FL (Tampa Metro Area) or our Overland Park, KS (Kansas City Metro Area) location.

This role is for the extraordinary—the pinnacle 10x of 10x legends in any role— where we make exceptions to our in-person hiring to champion full remote, empowering you to conquer without boundaries while still inviting you to join our in-person energy from time to time. Please be aware that the competition for these remote roles is exceptionally fierce, and the standards for selection are significantly higher.

To be direct up front - If you’re looking at this position and you are not located in either of our physical locations, we strongly recommend you consider accepting one of our lucrative relocation packages to our epic hubs in Sarasota, Florida (outside Tampa), or Overland Park in the Kansas City metro—where trailblazers redefine cybersecurity with 10x impact!

In the Tampa Metro Area, you can break free from overly inflated cost of living sky-high taxes (like those of you trapped in California or New York) via our incredibly aggressive relocation packages, enjoying zero state income tax, boundless personal freedom, a pro-business surge, endless sunshine, and a pro-family haven in the master-planned Lakewood Ranch with elite amenities and vibes.

In the KC Metro Area, leverage those same powerhouse relocation perks for lower taxes, authentic Midwest values of integrity and community, and a supportive, family-oriented ecosystem for enduring wins.

Key Responsibilities:

• Opportunity Qualification: Diligently qualify inbound leads (MQLs) from marketing campaigns and effectively convert them into qualified sales opportunities (SQLs/SALs) for the Account Executive team.

• Outbound Prospecting: Strategically conduct targeted outbound prospecting via cold calling, email, and social selling (e.g., LinkedIn Sales Navigator) to penetrate key accounts and generate new pipeline.

• Product Knowledge: Develop and maintain a deep understanding of TENEX.AI’s AI-native MDR and Security Automation value proposition, being able to articulate it clearly and concisely to prospects.

• Discovery & Needs Analysis: Conduct high-level discovery conversations with IT and Security professionals to understand their current cybersecurity challenges and position TENEX.AI’s solutions as the preferred alternative.

• Sales Process Handoff: Ensure a smooth, professional handoff of qualified opportunities to the regional Account Executives, providing comprehensive context and next steps.

• Renewals Initiative Google Cloud Security: Will work closely with assigned Google Cloud Security Renewal Team to mine new opportunities for TENEX. These include build and deploy plus managed service opportunities.

CRM Management & Collaboration

• Data Integrity: Meticulously track all sales activities, pipeline status, and customer interactions in the CRM to ensure accurate reporting and forecasting.

• Marketing Alignment: Provide direct feedback to the Marketing team on the quality of leads and effectiveness of campaigns to optimize demand generation efforts.

• Continuous Improvement: Actively participate in sales training, 1:1 coaching, and team meetings to continuously refine sales techniques, presentation skills, and industry knowledge.

Required Qualifications and Skills

• Experience: Proven experience in an Inside Sales, Sales Development Representative (SDR), or Business Development Representative (BDR) role, preferably within the B2B SaaS or Cybersecurity sector.

• Communication: Exceptional verbal, written, and active listening skills, with the ability to engage decision-makers effectively over the phone and via email.

• Work Ethic: Highly motivated, persistent, and resilient, with a strong desire to meet and exceed monthly/quarterly targets.

• Technology Savvy: Experience working with a CRM and sales engagement tools

• Learning Aptitude: Demonstrated ability to quickly learn complex technical concepts, specifically related to cybersecurity, cloud, or managed services.

• Education: Bachelor's degree is preferred.

Preferred Qualifications

• Direct experience in selling or working with Managed Security Service Providers (MSSPs) or Managed Detection and Response (MDR) services.

• Familiarity with cybersecurity terminology such as SIEM, XDR, Threat Intelligence, and security automation.

• Experience working in a high-growth or startup technology environment.

Why Join Us?

• Opportunity to make a significant impact on the security posture of TENEX and its customer base.

• Work with cutting-edge AI capabilities and technologies with a driven and passionate team.