The Managing Director (MD) is the senior leader accountable for the performance, growth, and overall health of Pioneer’s Minneapolis business. You are a force multiplier—elevating leaders, strengthening client relationships, driving disciplined growth, and ensuring delivery excellence at scale.
You operate at the intersection of: - Talent & Leadership - Delivery & Client Success - Financial Growth & Pipeline - Market Operations & Performance
As an MD, you lead leaders, run your portfolio like a business, and shape the future of the market while connecting local execution to firmwide strategy and innovation. You see around corners, create clarity in ambiguity, and drive results with pace, precision, and accountability.
This role requires deep experience in the Energy & Infrastructure sector, with particular strength in electric and gas utilities. The Managing Director brings credibility with utility executives, understands regulated operating environments, and translates complex capital, operational, and transformation challenges into practical, executable outcomes.
Core Accountabilities
The Managing Director owns market outcomes across revenue, margin, client satisfaction, team engagement, and leadership depth.
Key Responsibilities
1. Lead Talent & Build High-Performing Teams
You build and sustain a market of elite talent and strong leaders.
- Recruit, develop, and retain top-tier consulting talent across all levels
- Coach, mentor, and hold accountable Directors, Principals, and emerging leaders
- Set clear expectations for performance, growth, and leadership readiness
- Own succession planning, bench strength, and future capability needs
- Drive performance management, promotion calibration, and compensation inputs
- Champion a culture of Humble, Hungry, Connected (HHC), belonging, and high accountability
- Ensure engagement, retention, and leadership depth scale with market growth
- Provide executive oversight on large-scale utility and infrastructure engagements, including capital programs, grid modernization, generation, transmission, and operational transformation initiatives
- Navigate regulated environments, public utility commissions, and multi-stakeholder delivery models with confidence and credibility
- Ensure delivery teams understand utility operating models, capital governance, and regulatory constraints
2. Ensure Delivery Excellence & Client Success
You guarantee high-value, high-quality delivery—every time.
- Provide executive oversight on complex, high-risk, or high-visibility engagements
- Diagnose delivery risk early and intervene with clarity, calm, and action
- Own utilization strategy, bench planning, and resource forecasting
- Ensure KPIs are consistently met or exceeded, including: client satisfaction (CSAT), profitability, on-time/on-budget delivery
- Match practice and solution expertise to client needs
- Translate market feedback into actionable input for National Solutions Leaders
- Bring the Pioneer operating model to life across all engagement
3. Lead Talent & Build High-Performing Teams
You own your market’s revenue, margin, and pipeline—and you hit the numbers.
- Build and sustain trusted relationships with utility CEOs, COOs, CFOs, CIOs, and major capital project executives
- Leverage existing Energy & Infrastructure relationships to originate, expand, and protect key utility accounts
- Sponsor complex, high-value pursuits in the utility sector, including multi-year programs and enterprise-scale transformations
- Represent Pioneer as a credible thought partner within the regional Energy & Infrastructure ecosystem
- Guide Account Leads in setting and executing disciplined annual account plans
- Partner with Client Development and National Solutions Leaders on go-to-market strategy
- Ensure disciplined pipeline management and CRM / ERP accuracy
- Share market wins and delivery success stories to strengthen firmwide momentum and confidence
4. Run Your Portfolio Like a Business
You are the operator of your assigned market portfolio.
- Lead annual market planning across revenue, hiring, margin, investments, and strategy
- Own P&L performance while balancing growth, efficiency, and long-term health
- Drive weekly and quarterly business reviews covering pipeline, utilization, financial performance, and delivery health
- Ensure consistent execution of firmwide processes and strategic initiatives
- Foster strong cross-market collaboration and high-trust leadership
- Create clarity in priorities and manage time, energy, and focus with discipline
5. Live HHC - At Scale
You are one of the most visible leaders in the firm. People watch how you lead.
- Lead humbly, courageously, and with conviction
- Have hard conversations while protecting trust, relationships, and culture
- Inspire through clarity, decisiveness, and presence—internally and externally
- Be a steady force in moments of challenge and a catalyst in moments of growth
- Operate with extreme ownership: when something breaks, you fix it
6. Lead Your Own Development
You grow as fast as your market does.
- Complete a leadership 360 every 2–3 years and execute a focused development plan
- Stay deeply connected to firmwide strategy and National Solutions innovation
- Build a strong external network of peers, mentors, and advisors
- Participate in boards, industry leadership forums, and speaking opportunities
- Continually sharpen executive communication, financial acumen, strategic thinking, and decision-making
