Enterprise Account Manager, ASEAN
•Abbyy· 2h
💼 Sales🎓 Internship📈 Mid Level🇸🇬 Singapore
2h ago
Theydo·13 days ago
Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact.
Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture.
Our mission is clear: Make journey management the most powerful business tool in the world.
If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together.
At TheyDo, we solve complex challenges with thoughtful, customer-first software. As we scale globally, we’re building legal foundations that enable growth. They enable growth, reduce friction, and help teams move with confidence.
We’re looking for a Legal Counsel with a focus on commercial contracting to help us run and continuously improve our contracting function. You’ll work closely with our business teams and external counsel to support commercial deals, streamline negotiations, and build repeatable processes that scale with TheyDo.
This is a hands-on role. You’ll be close to day-to-day commercial activity and take ownership of defined legal workflows, primarily supporting customer and partner contracts. You’ll also play an active role in improving how legal support is delivered through tooling, process design, and the responsible use of AI.
Commercial Contracting & Negotiation Support
Draft, review, and negotiate a range of customer and partner agreements (including MSAs, DPAs, NDAs, order forms, and related commercial terms).
Support commercial negotiations by advising on risk, proposing pragmatic alternatives, and helping close deals efficiently.
Maintain and improve contract templates, playbooks, and fallback positions to streamline contracting at scale.
Identify recurring contract issues and proactively propose ways to standardize and simplify contracting.
Own day-to-day execution of the internal contracting process, including intake, approvals, tracking, and record keeping.
Maintain our contract registry and ensure contracts are stored and tracked accurately and consistently.
Coordinate with external counsel for specialized legal topics (e.g., jurisdiction-specific issues), ensuring smooth collaboration and high-quality outcomes.
Partner with Sales, Finance, Compliance and Product teams to enable business goals while managing legal risk appropriately.
Work in our core tools and workflows (Slack, Google Workspace, Salesforce, and Gong) to support commercial deal cycles and keep stakeholders aligned.
Deliver periodic enablement sessions and practical trainings to the GTM team (Sales, CS, Partnerships) on contracting best practices, common negotiation points, and how to use templates/playbooks effectively.
Use AI tools and workflow automation to reduce repetitive work and improve turnaround time (e.g., drafting support, clause comparison, summarizing contract changes, creating playbooks and guidance).
Identify bottlenecks in contracting and implement improvements through clearer templates, better playbooks, and streamlined processes.
Learn and adopt new tools quickly to support efficient and scalable legal operations, while ensuring quality, confidentiality, and sound judgment.
Stay up to date with key regulations relevant to a global SaaS business (e.g., privacy/data protection, commercial contracting norms, and general compliance requirements).
Flag emerging risks early and coordinate with internal stakeholders or external advisors to address them proactively.
Required
A law degree (or equivalent legal qualification) and the ability to work on commercial contracts independently, with appropriate supervision where needed.
2–5 years of experience in commercial contracting, either in-house, at a law firm, or a combination of both.
Strong drafting skills and comfort negotiating directly with business stakeholders.
Experience working in a modern, tool-driven environment, including:
Slack, Word Google Docs (or Google Workspace)
Salesforce for deal tracking and contract workflows
A high level of comfort with AI tools for knowledge work—able to use them responsibly to accelerate drafting, analysis, summarization, and process improvement.
Comfortable delivering internal trainings and enablement sessions to non-legal teams, particularly GTM stakeholders, and translating legal concepts into practical guidance.
Strong attention to detail paired with pragmatic judgment and a solution-focused mindset.
Clear, concise communication skills, able to explain legal concepts in plain language and provide actionable recommendations.
Experience in a SaaS or technology company, ideally with B2B contracts.
Familiarity with international contracting (EU and/or US contracting norms; global customers).
Startup or scale-up experience.
Exposure to privacy and data protection terms (e.g., DPAs, security addenda, vendor/security questionnaires).
Experience with contract lifecycle management (CLM) tools or contract repositories.
At TheyDo, Legal is a business partner and enabler. If you value ownership, clarity, and building systems that scale, this role will suit you well.
💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!
🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.
🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.
🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.
🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.
🧘♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.
👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.
👨💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.
🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France.
⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.
🚀 Continuous growth of our benefits package as we continue to grow in size
To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.
About TheyDo
Our core values are the driving force behind every decision we make.
We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.
TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.
Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.
If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!
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