Global Head of Workplace Experience

ABOUT THE ROLE

This is a high-impact, strategic leadership role within the People & Culture team, accountable for shaping and scaling the global workplace experience across geographies and working models— office, hybrid, and remote. You’ll lead a growing team of Workplace Managers and Specialists, steering compliance, innovation, major projects, and employee-centric experiences during a key phase of organisational growth.

What You’ll Be Doing:

• You will develop and execute the global workplace strategy, ensuring it aligns with company culture, scaling needs, and business objectives. Build, mentor, and lead a high-performing Workplace Experience team across regions.
• You will continue to oversee workplace operations across multiple offices, ensuring compliance with all relevant health, safety, and workplace regulations in each country. Establish global standards while adapting to regional nuances.
• You will lead major office projects including large-scale refurbishments, new site openings, and cross-border expansions into new European markets. Partner with internal stakeholders and external vendors to deliver projects on time, on budget, and at exceptional quality.
• You will ensure every office provides a welcoming, safe, and productive environment that reflects our values. You will plan three major engaging parties/social events in each location every year, spring, summer and winter engagements.
• You will partner with People & Culture to deliver programs that engage employees (volunteering, sustainability, resource groups, cultural initiatives).
• You will drive hybrid and remote-first innovations to create equitable experiences for distributed teams.
• You will own and manage global workplace budgets, optimising spend and efficiency. Negotiate and manage vendor and landlord relationships, ensuring high standards of service and accountability and our policies that enable hybrid working.
• You will oversee the procurement/purchasing activities of the organisation to ensure timely and cost-effective acquisition of goods and services which includes management of food offerings globally, the policy and its vendors.

WHAT WE ARE LOOKING FOR

• You are a seasoned leader and you bring 7+ years in workplace/ facilities management—ideally in global, scaling organisations (1,000+ employees) including leadership of high-performing teams.
• You are a strategic & detail-oriented thinker and are both visionary and hands-on, capable of long term planning and diving into operations as needed.
• You have a proven execution track record - you’ve successfully delivered large scale builds, relocations, and international expansions.
• You are regulatory savvy and you understand workplace regulations across multiple geographies and manage compliance at scale.
• You are a people centric, inclusive and collaborative leader, you foster inclusive and engaging environments and are culturally sensitive, skilled in scaling teams and processes internationally with cultural nuance.
• You are highly organised & resilient and are excellent at prioritising, organising, and managing competing demands with resilience.
• You act as a change agent by being experienced in driving change management, influencing without authority, and being a thought leader.
• You are highly analytical & innovative, you are data savvy with strong financial acumen; capable of using analytics to inform and innovate.
• You hold NBOSH or IOSH qualifications or the relevant equivalents.

WHAT YOU’LL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Competitive Compensation - Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria.
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Hybrid