Location requirements
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.
Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.
At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.
We are looking for a Senior Technical Support Engineer that provides technical support and consultation to customers, sales teams, and service partners. They are essential in troubleshooting and diagnosing complex technical issues, providing best practice advice, timely resolutions, and ensuring customer satisfaction.
This position focuses on enabling colleagues, customers, and partners with significant direct interaction and engagement across all three groups.
This role requires candidates to be based in the EST or CST time zones.
At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.
Please mention you found this job on YesRemoteJobs - it really helps us!
Online visibility, optimization for search engines or web development, we bring you the solution. With our services, we help small and medium-sized enterprises in their management and promotion. We provide you with the essential tools to improve your visibility on Internet but also the collaborative work within your enterprise. Indeed, a lot of factors have an influence on the online success. Our experts analyze all the necessary data and provide you with a customized solution.
View company