Senior Director, Strategic Finance - Go-To-Market

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Strategic Finance team turns data into insight—and insight into impact. We partner across the company to translate performance metrics into strategic decisions that accelerate growth, efficiency, and long-term value.

We’re seeking a Senior Director of Strategic Finance to partner with our Go-to-Market (GTM) organization, including our Chief Revenue Officer (CRO) and Chief Marketing Officer (CMO). This leader will shape growth strategy and inform capital allocation decisions across Sales, Marketing, and Onboarding to drive sustainable ROI.

You’ll lead a talented finance team that loves solving complex problems and collaborating with operators across the business. This is a high-impact, visible role reporting into a VP of Finance that blends strategic influence with hands-on execution.

A day in the Life (Responsibilities)

Strategic Business Partnership: Advise the CRO & CMO on turning business vision into actionable financial strategies.
Leadership: Lead and develop a high-performing GTM Finance team while serving as one of the senior leaders within the broader Finance & Strategy organization.
Planning & Forecasting: Own target-setting and forecasting for bookings and GTM expense planning; drive the long-range plan and annual budget cycles.
Analytics & Insights: Provide clear visibility into funnel metrics, sales productivity, CAC, LTV, and payback to inform strategy and improve ROI.
Investment Frameworks: Prioritize GTM investments, headcount, and spend to maximize growth and efficiency.
Pricing & Retention Strategy: Partner with Marketing and Product to evolve monetization, deal desk, & retention models that strengthen revenue and lifetime value.
Business Reviews: Partner with leadership on monthly and quarterly business reviews, highlighting opportunities for acceleration or course correction.
Systems & Process Excellence: Improve forecasting models, automation, and dashboards to enable faster, smarter decisions.

What you'll need to thrive (Requirements)

15+ years in Strategic Finance, FP&A, or related fields, within SaaS, Fintech, or high-growth tech.
Proven success leading GTM or Revenue Finance teams and driving accountability to public-company standards.
Deep understanding of SaaS metrics (CAC, LTV, payback, churn, expansion, ARR, retention) and growth levers.
Strategic, analytical, and comfortable operating in dynamic, fast-paced environments - enjoys balancing detail with big-picture vision.
Proven leadership in guiding, mentoring, and scaling high-performing teams to achieve ambitious goals in a growth-focused organization.
Executive communicator able to influence C-suite leaders and drive alignment.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range

$196,000—$314,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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Senior Director, Strategic Finance - Go-To-Market (GTM)

About this role

Benefits

About Toast