Senior Frontend Software Engineer, Guest CRM

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

Are you bready* for a change?

We’re seeking a Senior Software Engineer to work within our team focused on building Marketing & CRM systems that empower restaurants to drive engagement, retention and growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your role will balance technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space.

About this roll* (Responsibilities)

Deliver projects that deeply connect restaurants with their guests within a cross-functional collaborative and supportive environment.
Build performant, scalable web features across guest and restaurant-facing surfaces that will be critical to our customers’ success.
Partner closely with Design, Product, and other engineers across the company to drive measurable outcomes.
Monitor feature rollouts to ensure customer success, iterating and improving when necessary.
Advocate for best coding practices, raising the bar for yourself, your team and the company.
Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*? (Requirements)

Driven by impact and solving for the customer.
5+ years of experience as a Frontend/Fullstack developer, ideally in consumer-facing or growth teams.
Strong frontend skills (React preferred) with a solid grasp of modern JavaScript/TypeScript, HTML, and CSS fundamentals.
Comfortable turning high-fidelity UX designs from Figma into reality.
Ability to break down problems and communicate solutions clearly throughout cross-functional teams.
Strong collaboration mindset, you thrive in a team, work transparently, and build with empathy.
Experience with backend technologies, especially Java and/or Kotlin, will be a big plus.

What we use to make our dish: (Our Tech Stack)

A core of Java & Kotlin based backend services.
React SPAs leveraging Tailwind, GraphQL and Storybook.
Android app built in Java & Kotlin running in the restaurant.
PostgreSQL, Dynamodb for persistence.
Pulsar, Camel and RabbitMQ for message-based integrations.
And many more technologies that help us build a top class platform.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

------

For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Software Engineer

About this role

Benefits

About Toast