Location requirements
Toast is driven by building the platform that helps restaurants adapt, take control, and focus on what they do best: creating experiences their guests love. Tremendous business growth has spurred a need for significant investment in Toast's platform teams. The Site Reliability Engineering team at Toast is responsible for overseeing Toast production services, with a commitment to quality, reliability, and low latency — without needing heroics. The team accomplishes this goal by:
As a Manager of the Site Reliability Engineering Tooling team, you will provide technical leadership and hands-on code contributions, incorporating reliability best practices for programming and scripting, observability, production triage, incident resolution, and retrospective/root cause analysis to maintain the world-class reliability and uptime of our platform.
About this roll* (Responsibilities)
Do you have the right ingredients*? (Requirements)
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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Toast is an all-in-one point-of-sale and restaurant management platform. As a cloud-based system built specifically for restaurants, Toast offers advanced functionality including tableside ordering, quick menu modifications, real-time enterprise reporting, online ordering, and labor management on an easy-to-use interface. Want to be a Toaster? Join us! We move fast, work hard, have fun, and care deeply about our customers' success.
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