About TodayTix Group:
TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment.
Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
We’re looking for a strategic, results-oriented operational leader to drive TodayTix Group’s core supply operations. You will be accountable for how events are configured, supported, and scaled across our platforms.
The Associate Director operates at the intersection of people leadership, systems thinking, and cross-functional partnership. This role owns the operational models, workflows, and standards that enable Supply Operations to perform reliably as volume, partner diversity, and product complexity increase. You will partner closely with Product, Data, and CX to improve throughput, shorten setup and response cycles, and evolve systems that scale without increasing manual lift.
This role is suited to an experienced operator who can hold clear accountability, navigate ambiguity, and make durable decisions about how work gets done - including defining standards, guardrails, and operating models that directly shape execution quality and speed. You will lead managers, set and sequence execution priorities to ensure timely, reliable delivery, and ensure Supply Operations remains effective across a wide and growing set of ticketed products, partner models, and event formats.
Please note: This is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.
