About Truelogic

At Truelogic, we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

Our Client

Our client is a leading, high-growth fintech startup transforming how e-commerce brands manage and recover revenue through automated chargeback prevention and dispute resolution. By replacing manual, time-consuming processes with an intelligent and scalable platform, they help merchants reduce chargebacks, increase win rates, and reclaim time to focus on growth. Operating with a performance-based model and a rapidly evolving product, the company is redefining a mission-critical layer of the e-commerce ecosystem in a fast-paced, high-impact environment.

Job Summary

We’re looking for a Senior DevOps Engineer who thrives in fast-paced environments and takes ownership of the reliability and scalability of a critical payments dispute resolution platform. You will work closely with a small onshore team and an offshore development partner to support and evolve a live PHP/CodeIgniter system that has scaled rapidly. This role involves addressing technical debt, reducing manual processes, improving automation, and enhancing performance and reliability. If you’re excited about transforming a functional system into a stable, scalable, and well-operated platform through better infrastructure, CI/CD, observability, and deployment practices, we’d love to talk.

Responsibilities

• Own and continuously improve the reliability, availability, and performance of the payments dispute resolution platform.

• Design, maintain, and evolve CI/CD pipelines to enable safe, fast, and repeatable deployments.

• Manage and optimize cloud infrastructure with a focus on scalability, cost efficiency, and security.

• Implement and enhance monitoring, logging, and alerting to ensure strong observability and rapid incident response.

• Support application deployments and troubleshoot production issues across infrastructure and application layers.

• Collaborate closely with backend engineers to improve system performance, resilience, and operational best practices.

• Gradually modernize infrastructure and deployment processes while working within an existing PHP/CodeIgniter codebase.

• Document infrastructure, workflows, and operational runbooks to ensure clarity, reliability, and continuity.

Qualifications and Job Requirements

• 5+ years of professional experience in DevOps or Production Operations roles.

• Strong experience designing and maintaining CI/CD pipelines in production environments.

• Hands-on experience managing cloud infrastructure on AWS.

• Solid background in production operations, reliability, and incident management.

• Experience implementing monitoring, logging, and alerting using modern observability tools.

• Ability to work with legacy systems and incrementally modernize infrastructure and automation.

• Experience supporting PHP-based applications or legacy frameworks such as CodeIgniter.

• Familiarity with infrastructure modernization and cloud-native best practices.

• Knowledge of database operations and optimization, particularly MySQL.

• Experience improving deployment safety through test automation, release strategies, feature flags, and rollbacks.

• Exposure to security best practices and compliance requirements in regulated or financial environments.

• Experience with performance tuning and scaling production systems under load.

• Familiarity with payments platforms, financial systems, or high-availability transactional systems is a plus.

• Strong collaboration and communication skills, especially when working with distributed and asynchronous teams.

• Experience working in a startup or high-growth environment with evolving requirements.

What We Offer

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You’ll Like Working Here

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

Apply now!