Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
Summary/Responsibilities:
The Consumer Payment Portal team's mission is to create intelligent solutions for customers to easily pay down financial obligations. As an Engineering Manager, you'll lead and technically guide a team of engineers focused on developing and extending our payments platform infrastructure for safe, secure, and consistent financial transactions. You'll collaborate with payment processing partners to identify new workflows, offering consumers more options like alternative payment methods or flexible scheduling. This role also involves working closely with UX, Design, and Experimentation teams to build a seamless front-end web experience, enabling easy payments and account management. The Engineering Manager defines and executes the product roadmap, mentors the team, and participates in a 24/7 on-call rotation.
