Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

See yourself at Twilio

Join the team as Twilio’s next Sr Financial Manager, GTM Finance.

About the job

We’re looking for a strategic, curious, and collaborative Sr. Financial Manager GTM Finance team. In this role, you’ll serve as the dedicated finance partner to North America Sales.

You’ll help drive financial rigor, unlock growth opportunities, and ensure we’re investing resources where they matter most. This role will lead forecasting, financial modeling, and decision support, while helping leaders across these teams understand performance and manage expenses effectively.

Responsibilities

In this role, you’ll:

Be a trusted FP&A partner to the North America Sales organization
Lead forecasting, budgeting, and reporting for operating expenses (OpEx)
Develop and maintain models to assess sales productivity and GTM efficiency
Provide financial insights to guide investment decisions and drive resource allocation
Collaborate cross-functionally to identify growth opportunities, margin drivers, and increase cost efficiency
Build flexible financial models to support ad-hoc analysis and scenario planning
Communicate complex financial information in clear, actionable ways to business partners

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

10+ years of FP&A experience in a progressive financial role
Strong financial modeling skills, with experience in forecasting, budgeting, and reporting
Excellent business acumen and ability to influence stakeholders with data-driven insights
Comfortable working with ambiguity and problem-solving across multiple teams
Ability to work independently and think strategically
Excellent verbal and written communication skills
Highly proficient with Google Sheets or Excel

Desired:

Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
Experience with Anaplan, Tableau, Looker, and Oracle a plus

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300.
Based in the San Francisco Bay area, California: $166,400 - 208,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for this role are intended to be accepted until January 29th, 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Sr. Financial Manager GTM Finance

About this role

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About Twilio