Respond to enquiries received through various marketing channels (phone, email, online forms, etc.).
Provide information about our chiropractic services, addressing any questions or concerns potential patients
may have.
Manage incoming leads and follow up in a timely manner.
Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system.
Track and report on lead conversion rates and other relevant metrics.
Schedule initial consultations and follow-up appointments for new and existing patients.
Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes.
Handle payment transactions for consultations and treatments.
Provide detailed information about pricing and payment options.
Deliver excellent customer service, ensuring a positive experience for all patients.
Address any issues or complaints promptly and professionally.

Patient Sales Representative -Work from Home / Dayshift

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