Fire Alarm Service Engineer

Systems Service Engineer

Location: Field-based in the Midlands – customer sites across region
Department: Service Delivery Team
Employment: Full-time + vehicle + overtime + on-call allowance
Salary: Competitive
Friendly competitions to win money in the team.

Protect People. Protect Property. Protect Lives.

We don’t just maintain systems — we safeguard environments where people live, work, heal, learn and thrive.

As a Systems Service Engineer, you’ll be at the frontline of life-safety, ensuring critical fire and emergency systems perform exactly when needed. Every job you complete has a purpose: keeping people safe and giving them peace of mind.

If you take pride in doing things properly, value professionalism, and enjoy solving technical challenges out in the field, this is your chance to join a respected team with nearly 50 years of industry trust behind it.

Your Mission

Working independently and as part of a supportive team, you will:

• Carry out planned service and maintenance on fire alarms, emergency lighting, nurse call & related life-safety systems
• Respond to emergency call-outs and non-routine service visits
• Identify faults and deliver smart, safe and compliant solutions
• Maintain clear communication with our Service Delivery Team and customers
• Ensure all paperwork, reporting and certification is completed accurately and on time
• Manage your own equipment, stock levels and vehicle
• Support colleagues and offer technical guidance when needed
• Participate in the on-call rota to keep customers protected 24/7
• Work to BS5839:1 and other relevant British Standards
• No two sites or days are the same — meaning there’s always something new to learn and achieve.