Account Development Representative: Italian - Spanish

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

• Communication: You're an active listener and naturally curious, with a genuine interest in understanding your prospects' pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication, which is critical for successful engagement and conversion.

• Coachability: You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects.

• Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You excel at managing your own calendar, efficiently utilizing your time to complete mission-critical tasks. You will maximize your productivity and increase your chances of meeting or exceeding sales targets by following processes and managing your pipeline closely.

• Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow.

About this role

As an Account Development Representative, you’ll play an integral role in expanding our footprint in the EdTech space to achieve Udemy’s mission of becoming the #1 learning organization in the world.

You will strategize with your paired Account Executives, reach out to Fortune 1000 companies, and provide valued insights and stories that showcase Udemy Business’s unique value proposition.

With a plethora of innovative sales automation tools at your fingertips, you will become a prospecting master, continually learning new skills that will prepare you for a long and illustrious career in sales (or any path you decide to take). Our most successful team members embody the Udemy values of Lead the Way, Embody Ownership, Act as One Team, Relentless Focus, and Never stop Learning, and are hungry to make an impact in driving our business forward.

What you’ll be doing

• Building pipeline across the Enterprise business leveraging multiple sales channels to drive high-impact conversations: phone through Nooks, email, LinkedIn, and gifting in partnership with our ABM team.

• Becoming a powerful storyteller who clearly and confidently conveys Udemy Business value across our key customers and across leaders who are new to the Udemy brand.

• Leveraging the most in-demand sales tools to drive efficiency, review key metrics, and optimize processes (Salesloft, Salesforce, ZoomInfo, LinkedIn Sales Navigator, Qualified, Orum, Gong).

• Collaborating with Account Executive partners to identify key buying signals and to develop a strong action plan to build brand awareness and set meetings.

• Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools, and digital strategy.

• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment.

What you’ll have

• Strong experience in a customer-facing role and an interest in a future career in sales

• Fluency in both Italian and Spanish

• Experience with 1+ years of lead qualification, business development, or similar skills, and a track record of success

• Excellent written and verbal communication skills

• Outstanding organizational and time-management skills

• A growth mindset that is recognizable by your peers

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Application deadline: January 1st