Sales Development Representative

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the Melbourne Southbank office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

• Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion.
• Coachability: You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects.
• Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets.
• Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow.

About this role

As a Sales Development Representative, you will be working with prospects who engage with Udemy to build the pipeline for our Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking and a growth mindset to address customer needs and build meaningful interactions that showcase Udemy Business’ unique value proposition.

With a plethora of innovative sales automation tools at your fingertips (Salesforce, Salesloft, Gong, and Sales Navigator to name a few), you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees!

What you'll be doing

• Building pipeline by responding to inbound inquiries of Udemy Business; drive high-impact conversations via phone, email, LinkedIn, gifting, text and video
• Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers
• Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong)
• Strategically managing your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively.
• Mastering core sales skills: call effectiveness, time management, territory planning and execution, sales tools and digital strategy
• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment

What you’ll have

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:

• Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure.
• Eagerness to learn and improve, with examples of personal or professional development initiatives.
• Ability to ask insightful questions and a keenness for problem-solving.
• High-energy, a team player mentality, and are self-motivated.
• Excellent written and verbal communication skills.
• Outstanding organizational and time-management skills.
• Experience with our tech stack: Salesforce, Salesloft, Gong, ZoomInfo, Orum and SalesNavigator a plus.

About our APAC region

When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Posting Date: January 8, 2026

Application Window:

We anticipate the application window will be open until January 22, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.