Location requirements
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
PS Operations Specialist will work closely with Sales, GTMs, Delivery, Finance, and internal stakeholders to ensure accurate, timely, and compliant execution of Professional Services operational activities. The role focuses on supporting day-to-day PS operations, enabling smooth coordination across teams, and maintaining high standards of delivery and stakeholder experience.
Provide operational support to internal stakeholders across Professional Services engagements.
Execute and support PS operational requests in alignment with defined guidelines and SLAs.
Collaborate with Sales, GTMs, Delivery, Project Managers, Finance, and other stakeholders to ensure seamless execution and handoffs.
Review and validate PS operational requests to ensure data accuracy, compliance, and SLA adherence.
Monitor and manage requests through established case management and queue mechanisms.
Resolve day-to-day operational and system-related issues in a timely manner.
Maintain clear communication with stakeholders on request status, dependencies, and timelines.
Act as a communication bridge between PS Operations and cross-functional stakeholders.
Adhere to internal controls, compliance requirements, and audit standards.
Contribute to a culture of accountability, ownership, and collaboration within the team.
Bachelor’s degree in Business, Operations, Finance, or a related field.
3–6+ years of experience in Professional Services Operations, PMO, Revenue Operations, or similar operational roles.
Hands-on experience working with Salesforce or similar enterprise systems.
Strong understanding of end-to-end PS operational workflows and execution models.
High attention to detail with strong analytical and problem-solving skills.
Ability to work effectively with global and cross-functional teams.
Clear and professional written and verbal communication skills.
Comfortable working in global coverage models, including night shifts if required.
Additional Note: This role is aligned to AMER business hours and will require working in a night-shift schedule to support global stakeholders effectively.
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Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
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UiPath is the leading Robotic Process Automation vendor providing a complete software platform to help organizations like yours to efficiently automate business processes. A software robot aims to manipulate the presentation layer of application software in the same manner a human does. UiPath automation platform enables global enterprises to design, deploy and manage a full fledged robotic workforce that mimics employees in administering rules-based tasks and frees them from the daily routine of rote work. It provides process modeling, change management, deployment management, access control, remote execution and scheduling, execution monitoring, auditing and analytics in full compliance with enterprise security and governance best practices. The highly advanced capabilities of its robotic software make UiPath a vital component of the intelligent process automation solutions used by the most tech savvy Business Process Outsourcing providers and Shared Services Organizations. Built on a comprehensive, fully integrated platform with centralized instrumentality, UiPath is geared to the highest standards of enterprise management, security, scalability and auditability. Our products are designed for foolproof performance and a highly intuitive user experience, bringing compelling benefits for operational cost reduction, process efficiency and performance quality. The UiPath solution empowers businesses to automate faster and automate more, greatly impacting on the bottom line and the service to the customer. UiPath technology is used by thousands of companies particularly in document management, call center, healthcare, financial, API enablement, data extraction and migration, process automation, application integration and business process outsourcing verticals.
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