Revenue Operations Specialist

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Impact You’ll Make:

Reporting to the Manager, Revenue Operations, the Revenue Operations Specialist will enhance data governance and improve operational efficiency across Upside’s Go-To-Market (GTM) organization. This role balances execution and ownership, managing sanctioned data assets, building automation, and serving as an expert on connecting systems and improving processes. The Revenue Operations Specialist will also partner with stakeholders to address data challenges.

• Collaborate with stakeholders to identify and resolve data-related challenges, designing solutions that improve reporting, analysis, and processes

• Own and manage consolidated and sanctioned data assets (e.g., site list) used by cross-functional teams

• Design and implement automation and integrations across GTM systems (e.g., Salesforce, Snowflake, Census, Hex)

• Support and manage key vendor data platforms (e.g., Placer.io, Brizo)

• Oversee and improve data quality processes

• Ensure compliance with data governance standards and contribute to regulatory readiness

Competencies You’ll Need:

• 3+ years in revenue operations, sales operations, or a related operational role

• Demonstrated expertise with data automation and governance platforms (e.g., Hex, Census), including familiarity with applying AI tools, agents, or intelligent automation to operational workflows—or a strong aptitude and willingness to learn

• Working proficiency in scripting languages (e.g., SQL, Python)

• Experience integrating data across multiple systems

• Strong problem-solving and analytical abilities

• Background in process improvement or project management methodologies

• High level of organization and attention to detail

• Ability to manage multiple priorities in a fast-paced, dynamic environment with shifting priorities and cross-functional demands

Location:

This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside’s in-office policy over time.

Compensation:

The U.S. base salary range for this full-time position is $105,000 - 120,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

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Benefits:

• Medical, dental, and vision coverage starting on Day 1

• Equity (ISOs)

• 401(k) program

• Family planning programs + paid parental leave

• Physical fitness and wellness memberships

• Emotional and mental health support programs

• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break

• Flexible work environment

• Lunch reimbursement for in-office employees

• Employee Resource Groups

• Learning and Development stipend

• Transparent culture

• Amazing mission!

Diversity and Inclusion:

Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

If there's anything we can do to support a disability or special need during your application or interview process, please email [email protected].

This email is for accessibility accommodations only, it should not be used to submit job applications.

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.