About MONKEY
MONKEY is the most trusted name in catering technology. Our enterprise‑grade platform is built specifically to help restaurants and multi‑unit brands grow their off‑premise and catering business. In plain terms: we help teams sell more catering, run leaner operations, and grow profitably.
More than 8,000 restaurants across the U.S. and Canada already rely on MONKEY. As we head into 2026 as an independent company, we’re executing on a bold roadmap to deepen our product and partner with even more brands to unlock their catering potential.
We operate with a family mindset: low ego, high trust, and shared ownership. We care about the humans behind the numbers, and we win together. We expect 2026 to be a breakout year for MONKEY and for the catering industry and this role will be a key part of that story.
Role Overview
The Senior Growth Manager owns net‑new revenue for MONKEY.
Your job is simple to describe and hard to do:
Find the right brands. Get in front of them. Show them the value. Close the deal.
This is a senior, outbound‑driven sales role focused on enterprise and multi‑unit restaurant and grocery brands with meaningful off‑premise catering programs.
You will have support, but no hand‑holding. You are expected to build and run your own book of business and deliver results.
What You’ll Do
1. Own outbound new business
- Identify and prioritize target brands in enterprise and multi‑unit off‑premise catering.
- Build and run outbound campaigns: email, LinkedIn, calls, conferences, and your own network.
- Create tailored outreach assets (one‑pagers, short decks, emails) that speak to brand‑specific needs.
- Open doors, secure first conversations, and move prospects through a clear pipeline.
2. Lead the sales cycle end‑to‑end
- Run high‑quality discovery to deeply understand each brand’s off‑premise catering model, constraints, and growth goals.
- Deliver compelling product demos that connect MONKEY’s platform to real P&L outcomes.
- Prepare sharp recap documents after calls: what we heard, what we’re proposing, and clear next steps.
- Equip your champion to sell internally: concise decks, ROI framing, objection handling, and executive‑ready narratives.
- Own pricing discussions and structure deals that maximize long‑term ARR while aligning to customer reality (with direct support from the CGO).
- Prepare formal proposals and support negotiation of commercial terms and MSAs in partnership with leadership (with direct support from the CGO).
3. Support inbound and expansion deals
- Jump on inbound opportunities managed by other team members: run demos, answer questions, and help move them to close.
- Support expansion and upsell opportunities on strategic accounts when your expertise or relationships help move the needle.
4. Improve how we sell
- Provide clear, unfiltered feedback on what resonates and what does not in our sales and marketing materials.
- Participate in problem‑solving sessions with growth, marketing, product, and operations to sharpen our story and offers.
- Feed market intelligence back into the roadmap: competitive moves, gaps you see, patterns across brands.
5. Operate like an owner
- Use HubSpot to manage your pipeline with discipline: stages, next steps, notes, and forecasting.
- Build and refine your own outbound systems: cadences, lists, templates, and follow‑up rhythms.
- Collaborate with the broader team in a low‑ego way: share what is working, ask for help when needed, and celebrate wins together.
Who You Are
Must‑have experience
- Deep understanding of off‑premise catering.
- You know the enterprise catering world: how programs are built, how they are measured, and where they break.
- You understand the dynamics between catering, in‑store ops, third‑party marketplaces, and first‑party ordering.
- Existing network in enterprise off‑premise catering.
- You already know decision‑makers or influencers at restaurant or grocery brands with meaningful catering volume.
- You can get to real conversations faster than a ‘generic SaaS AE’.
- Self‑starter with a builder mindset.
- You do not wait for perfect playbooks. You create them.
- You are comfortable with ambiguity and motivated by a high‑ownership environment.
Nice to have
- Background in restaurant operations, catering operations, or consulting in this space.
- Hands‑on experience working in HubSpot and building your own workflows and reports.
- Experience selling B2B SaaS, ideally to multi‑unit restaurant, grocery, or hospitality brands.
Qualities that will make you successful here
- Hungry, competitive, and resilient. You genuinely like the chase.
- Clear, concise communicator in writing and in conversation.
- Curious and consultative. You want to understand how a brand really works before prescribing anything.
- Comfortable talking both strategy and details (P&L, staffing, tech stack, guest experience).
- Team‑oriented: you bring others in early and give credit freely.
Don't meet every criterion above, but know that you would bring immense value to MONKEY? We'd love to hear from you!
Why Join MONKEY Now
- Category leadership with a fresh start: MONKEY pioneered catering technology and is now fully independent again, doubling down on first‑party catering as a growth engine for restaurants and grocery brands.
- Real impact, real autonomy: You will be one of the key people responsible for writing MONKEY’s next growth chapter. Not just “hitting a quota” but shaping how an entire category thinks about catering technology.
- A serious 2026 roadmap: From AI phone agents (Sadie) to first‑party delivery, loyalty, and advanced BI, we are building the toolkit brands need to unlock their untapped catering potential and you will have the opportunity to sell it.
- A team that actually feels like a team: We work hard, we care about each other, and we keep things human. If you want a place where you are seen, trusted, and pushed to do the best work of your career, you will like it here.
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