Senior Manager, Credit & Collections

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

At Vanta, we’re scaling fast—and we’re building a finance team that can scale with us. As we grow and evolve, we’re tackling increasingly complex and exciting accounting challenges. If you’re a detail-oriented, systems-savvy accounting professional who thrives in dynamic environments and wants to help shape the future of a rapidly growing company, we’d love to meet you.

As our Senior Manager of Credit & Collections, you’ll lead and mentor a team of AR collection specialists while owning the end to end collections strategy for a global and growing customer base. You’ll oversee timely and accurate collections across segments, design scalable processes and build reporting to drive visibility to DSO, aging, and risk exposure. This role is a unique opportunity to shape the collections function, reduce risk, and contribute directly to healthy cash flow and sustainable growth.

But that’s just part of the job.

Beyond that, you’ll also drive tooling improvements, implement strong internal controls, and support audit readiness to ensure compliance with accounting standards and company policies. You'll work cross-functionally with Sales, Account Management, Customer Success and Legal, helping to bridge accounting rigor with operational excellence.

What you’ll do as a Senior Manager of Collections at Vanta:

• Lead, mentor, and develop a team of AR Collection specialists, setting clear performance goals and delegating tasks effectively to ensure productive workflow.

• Oversee timely and accurate collections of invoices from customers across all segments, tailoring collection strategies for each segment

• Define, document, and implement end-to-end collections processes to support a growing and global customer base

• Analyze AR Aging report, subscription accounts, and outstanding invoices to proactively identify high-risk accounts to prevent collections issues

• Negotiate payment plans and settlements as necessary while ensuring a high level of customer service through our internal collections process

• Collaborate with Sales, Account Management, Customer Success and Legal to address AR-related issues and improve customer satisfaction

• Build reporting and dashboards to monitor collections performance, DSO, and aging metrics

• Oversee AR tooling and implementation to ensure data integrity and proactively identify opportunities to streamline processes

• Partner with Revenue Accounting to ensure proper revenue recognition, bad debt provisioning, and audit readiness

• Design and implement internal controls to ensure collections activities comply with accounting standards, company policies, and regulatory requirements.

• Assess with external audits related to AR to ensure compliance with company polices, relevant compliance regulations and internal controls

How to be successful in this role:

• Bachelor’s degree in Accounting, Finance, or related field

• 7+ years of AR or collections with at least 3 years in management or supervisory role.

• Proven track record of successfully managing AR and collections, preferably within the SaaS industry

• Strong understanding of U.S. GAAP, particularly AR best practices.

• Experience working in a high-growth or fast-paced environment.

• Strong attention to detail, analytical skills, and comfort working in systems such as NetSuite, or similar ERP platforms.

• Exceptional analytical and problem solving skills

• Self-starter with a collaborative mindset and strong communication skills.

• Ability to thrive in a fast-paced, cross-functional environment with competing priorities.

What you can expect as a Vantan:

• Industry-competitive compensation

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks fully-paid parental Leave for all new parents

• Health & wellness and remote workplace stipends

• Family planning benefits through Carrot Fertility

• 401(k) matching

• Flexible work hours and location

• Open PTO policy

• 11 paid holidays in the US

• Offices in SF, NYC, London, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

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At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.