Director, Issuer Processing, Visa Consulting & Analytics

Visa Consulting and Analytics or VCA drives tangible and sustainable results for Visa network clients. Drawing on expertise in strategy consulting, data analytics, marketing, operations, and economics, VCA partners with clients to solve their most important business challenges and unlock new growth opportunities.

The North America Consulting team provides advisory and solution services to Visa largest and most innovative partners across the region. We apply deep payments expertise to help clients accelerate growth, improve profitability, enhance customer experiences, advance digital capabilities, and optimize operational performance.

We are seeking a Director to lead consulting engagements with issuer processing partners and emerging enablers including fintech processors, embedded finance platforms, and software providers that facilitate payments. This leader will deliver data driven solutions, support business development efforts, and help position Visa as a trusted strategic advisor.

Representative engagement areas may include issuer processing strategy, enablement and go to market optimization for enablers and ISVs, portfolio growth and lifecycle performance, digital issuance and engagement, operational diagnostics and optimization, and performance benchmarking.

Essential functions include

• Partner with Visa account teams to identify opportunities and build a pipeline of consulting engagements with issuer processors and emerging enablers
• Lead end to end delivery of consulting projects ensuring high quality insights, recommendations, and measurable client impact
• Support business development by shaping proposals, designing solution approaches, leading pitch discussions, scoping and pricing
• Develop structured strategies, frameworks, and recommendations to address client growth, product, and operational challenges
• Build data driven insights that improve portfolio performance, digital engagement, customer experience, and operational efficiency
• Collaborate with cross functional teams across Visa including Product, Risk, Sales, Marketing, and Innovation to bring integrated solutions to clients
• Analyze and synthesize large datasets to surface trends and actionable recommendations
• Create scalable consulting frameworks, best practices, and repeatable methodologies for use across VCA
• Build and maintain strong client relationships serving as a trusted advisor to executive level stakeholders

This is a hybrid position. Expectations for in office days will be confirmed by your hiring manager.

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• At least 5 years of experience in management consulting OR in a corporate strategy or strategic operations role within the payments ecosystem including issuing, issuer processing, fintech, or card products
• Strong client management skills with a track record of building relationships, managing executive stakeholders, and leading engagements end to end
• Demonstrated ability to contribute to business development including
  • a. Designing solution approaches to meet client needs
  • b. Proposal writing and structuring
  • c. Supporting pricing models, scoping, and deal shaping
• Ability to operate on both the sales and delivery sides of consulting, managing work from opportunity identification through project execution
• Strong analytical capabilities demonstrating structured thinking, intellectual rigor, and comfort with complex or ambiguous problems
• Exceptional communication, presentation, and storytelling skills with the ability to translate analysis into clear actionable insights
• Team oriented and collaborative working style with experience leading cross functional workstreams
• Knowledge of payments, issuing products, and digital trends. Issuer processing knowledge is a strong plus but not required
• Technology forward mindset with curiosity about emerging payment technologies, digital enablement, and AI driven analytics

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,500.00 to 261,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.